JohnFreeman646
New Member
- Messages
- 3
- Location
- British Columbia, Canada
Hello,
I work at a computer repair shop and I have a computer that's come in that is giving me some unusual issues. I replaced the hard drive with a brand new one out of the box. So now when I boot and attempt to use the recovery USB that was made in Windows 8 on the same computer I'm given the option to "Troubleshoot" or "Turn off your PC" so I choose "Troubleshoot" then select "Reset you PC" which results in a error message saying "Unable to reset your PC. A required drive partition is missing.".
After doing some research online I found that apparently formatting the internal drive to a empty NTFS partition will help the problem and it did not. I've also tried formatting the the hard drive using DISKPART into every format it would let me with the same result each time.
So at this point I was thinking perhaps my only option would be to attempt to manually extract the .wim files on the recovery USB although even after doing some research I've come up empty handed on how I should proceed. I added a picture of the .wim and part wim files (.swm) on the USB below.
If anyone can help me solve this issue it would save me alot of hassle.
I work at a computer repair shop and I have a computer that's come in that is giving me some unusual issues. I replaced the hard drive with a brand new one out of the box. So now when I boot and attempt to use the recovery USB that was made in Windows 8 on the same computer I'm given the option to "Troubleshoot" or "Turn off your PC" so I choose "Troubleshoot" then select "Reset you PC" which results in a error message saying "Unable to reset your PC. A required drive partition is missing.".
After doing some research online I found that apparently formatting the internal drive to a empty NTFS partition will help the problem and it did not. I've also tried formatting the the hard drive using DISKPART into every format it would let me with the same result each time.
So at this point I was thinking perhaps my only option would be to attempt to manually extract the .wim files on the recovery USB although even after doing some research I've come up empty handed on how I should proceed. I added a picture of the .wim and part wim files (.swm) on the USB below.
If anyone can help me solve this issue it would save me alot of hassle.
My Computer
System One
-
- OS
- Windows 7, 8.1, and 10