Can't get into any recovery options,, f2, f8 and f12

MerriP

New Member
Messages
13
Hello

I was doing a factory reinstall and it was turned off. When I booted up my laptop, the, this pc needs to be repaired screen came up. So I hit the f8 key and nothing happened. Tried this many times,still nothing. Shut it down to try f2 and f12 and they don't work either. Tried doing all these options, over and over.

I have done factory restalls before and never has this problem.

I took out the hard drive, when I put it back in, still the blue screen. Tried taking out the memory, didn't help.

I am at a lost!

Dell inspiron 5720
Windows 8
Error code 0xc0000225

Thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Hi Genet,

That is my problem, I cant into anything, so I can't get to command prompt or bios to change any settings.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
If you do not have the Windows 7/8/8.1/10 installation media or Windows 8 Recovery USB flash drive, then download the installation media on another computer.

How to create a bootable Windows 8.1 USB flash drive or DVD. -> link

Normally, you do not need to change the UEFI firmware (BIOS) settings. For example, you do not need to change the boot order of drives, or disable Secure Boot, or enable Legacy BIOS (aka CSM) boot mode. But on some computers, you may need to enable the boot menu before you can access it.

- Connect your Windows 8.1 USB flash drive or insert your Windows 8.1 DVD.
- Restart the computer.
- Press the correct key to enter the boot menu (see this link for help).
- Select your USB/DVD from the boot menu.
- On the first screen, press SHIFT+F10 to bring up the command prompt if you want to manually repair your computer, for example, you want to repair by using the bcdboot command.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
I have the disks. I have put them in but, can't get to the boot menu.

Could I being having a hard drive problem?

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Nope still have the pc needs to be repair screen. Retried the f2, f8 and f12 and of course nothing.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
Anyone have any other thoughts?

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
Try connecting an external keyboard (USB)?

Did you at any time take the laptop apart? If so, the keyboard ribbon cable may be loose or disconnected. Even if you didn't it would be worthwhile removing the keyboard to check the cable.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Hi Ztruker

Yes I did take the keyboard cable out. I probably should get a USB keyboard to try. But it was working just before this happened.

Thanks for the reply
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
Tried a USB keyboard,,, still the same. If I put the hard drive in another laptop,,could I fix the problem?

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
Ok, lets see if we can throw the PC into automatic Recovery...

Remove the Battery from the PC - and leave the power cord plugged in
Power on the PC and just after the LOGO appears - pull the power plug
do this 3 times in a row..
The fourth time do not unplug the power cord - allow the PC to boot normally..
This should boot the PC into Windows Recovery Environment (WinRE)

Now if the keyboard does not work - you have other issues..

Also you can use an adapter to connect that PC's HDD to another PC to read the HDD - but not sure if that will matter, from what I've read so far..
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Hi Kyhi,,

Sorry to to say , that didn't work. This pc needs to be repaired screen just doesn't want to leave.

The keyboard does work, someone, said try another one, just in case my laptop's kb didn't work, but it does.

Okay what about if I get new hard drive for the Dell? It did come preinstalled with Windows 8,,,, i made the recovery disks, when I 1st got the laptop. But then I was thinking the recovery part is one the hard drive. I can win lol

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
A bad hard drive would not prevent you from hitting the F12 or F2 key and entering the Boot menu or bios

Remove HDD to test.. the F2 and F12 keyboard input should still work

F8 is an option in the BCD and not enabled by default since Win8 - But F2 and F12 should always work

Some Dell's use DEL instead of F2 to get into Bios settings
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
I have removed the hard drive and couldn't get into anything. I've tried every combo I can think of. I was just in bois and boot options, before this happened. I ve tried alot of stuff.

I think it's a hopeless case. I just don't get it.

Thanks KYHI
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
You have something you unplugged or removed - not sitting right or properly in the connection(s)...
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
I've taken out the ram, hard drive, CD/DVD drive, did the change the ram into different slots, reset the bios battery out, no luck with anything.

Oh and tried all the combos of keys,,but like I said, I've been in f12,f2 and f8 before, so I know they worked at one time.

The a19 drive sounds really good, but I'm locked out of windows, so I cannot download anything.

I looked up The nodding community and I am clueless lol.

Thanks KYHI
Thanks Superfly
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
A19 is a bios file (bios update)

A11 is also available on Dell Website...

Remove all but one stick of ram and see if it defaults to bios setup
???
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Yep I tried the one stick of ram too.

Sad part is I can't get into windows and do tests or anything. If I could only get into something!!

Thanks for you help, KYHI!!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    Memory
    6
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