Windows 8 and 8.1 Forums

Computer hangs if left idle and after monitor turns off

  1. #1

    Posts : 5
    Windows 8.1 x64

    Computer hangs if left idle and after monitor turns off


    I am new to the forum. I am facing the issue that if i leave the computer idle for couple of minutes and the monitor turns off, after couple of minutes fan starts running in full speed and the computer will not respond. The only option then is to hard shutdown and turn it back on.

    Here are some preferences:

    Monitor: Set to turn off after 15 minutes
    Sleep: Never Sleep
    HardDisk: Turn off after 180 minutes (On AC Power)
    Hybrid Sleep: Off
    USB Selected Suspending: Enabled

    My system configuration:

    Lenovo T440P
    Windows 8.1 Enterprise x64 with latest patches (updates till yesterday)
    Core i7 - 2.5 GHZ Processor [Intel i7-4710MQ]
    16GB RAM DDR3 [Corsair Vengeance]
    512GB Samsung SSD 850 PRO

    Actions that I have taken:

    Installed latest Intel HD4600 & Nvidia G730M Drivers
    Check if network adapters are allowed to goto sleep
    Install all windows update

    Any help in this matter will be highly appreciated. Tell me what you need and i will post it immediately, like event logs or anything.


      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Is this a company laptop or one that you personally own? If the fan is kicking in at that point. Something is eating up CPU cycles.
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8.1 x64


    Thanks for the reply, its a personally owned laptop. Actually I don't know why but i think it's not something is eating the CPU, its more like the hardware as halted, to prevent over heating it kick in full speed rather than waiting for automatic RPM increase or decrease of the speed. However, this is just a guess.

    I can install and do anything on the laptop, let me know what you have in mind.
      My System SpecsSystem Spec

  4. #4

    Posts : 5
    Windows 8.1 x64


    It crashed again. The last event in viewer before restarting is the following, maybe it will help:

    Log Name: Microsoft-Windows-DeviceSetupManager/Admin
    Source: Microsoft-Windows-DeviceSetupManager
    Date: 15-Sep-2015 1:44:38 PM
    Event ID: 131
    Task Category: None
    Level: Error
    User: SYSTEM
    Computer: Usama-PC
    Metadata staging failed, result={B8853FCC-5CB1-5740-A975-64BD1922456D} for container '0x80072EFE'
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{FCBB06BB-6A2A-46E3-ABAA-246CB4E508B2}" />
    <TimeCreated SystemTime="2015-09-15T10:44:38.167513200Z" />
    <Correlation />
    <Execution ProcessID="1172" ThreadID="8148" />
    <Security UserID="S-1-5-18" />
    <Data Name="Prop_ContainerId">{B8853FCC-5CB1-5740-A975-64BD1922456D}</Data>
    <Data Name="HRESULT">2147954430</Data>

      My System SpecsSystem Spec

  5. #5

    Cross Plains
    Posts : 253
    Windows 10 Pro

    Are you running something in the background that gets activated when the computer goes idle? I know that programs like Folding@Home can be set to only run when the computer is idle. Barring that, I would run a virus scan on the machine. You could have something that runs in the background doing bitcoin mining or something similar.
      My System SpecsSystem Spec

  6. #6

    Posts : 5
    Windows 8.1 x64


    I resolved the issue. No one would believe what it was. Logitech Setpoint installed on the PC, uninstalled and the issue is gone -_-.
    I started searching for my error but since i couldn't solve it, started to look for errors with similarities. Thanks to broe23, i started checking for 1005 utilization when monitor off and other people's whose computer didnt get stuck saw that logitech caused 100% CPU when monitor turned off. Uninstall and Poof ...issue gone.

    Thanks Everyone
      My System SpecsSystem Spec

  7. #7

    Cross Plains
    Posts : 253
    Windows 10 Pro

    Odd. Ive been using Setpoint for years and have never seen that issue. Glad you got it fixed though.
      My System SpecsSystem Spec

  8. #8

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    I stopped loading it, because unless you are managing different keyboards, mice, etc. There is no need for the extra software.

    I have seen a sub-process of Services lock up the system, and beat the CPU to death. Sysinternals is one way to find out. Resource Management is the other if you can remember the process to find the culprit.
      My System SpecsSystem Spec

  9. #9

    Posts : 5
    Windows 8.1 x64


    the happiness was short lived, we are back to square one. Even removed the logitech unfiying USB, but its started getting stuck again, sorry guys need ur help again.

    Any plan of action?
    I was thinking the following:
    1. Just reboot system and keep it on the login screen without logging in, if it hangs there then there is a definite hardware issue. If it doesnt then it means some software might be causing it. What do you think?
    2. reboot in safe mode and see the same?

    Thanks for all your help again.
      My System SpecsSystem Spec

Computer hangs if left idle and after monitor turns off

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