Hi guys
I am devastated and hope you can help me out.
All of a sudden I can´t open certain photos on my laptop (Windows 8; 2 x 256 gb ssd Raid 0).
The error message is: "Windows Photo Viewer can´t open this picture because (...) it does not support the file format or you dont have the latest update"
I know a similar problem has been posted some time ago, however, it was not resolved and OP did not respond further.
In my case it affects only newer photos, but strangely not all of them. Some I can´t open at all, some can be opened and some look crooked (ie you can only see a certain part of the photo, or it`s parts are mixed up, if that makes sense).
I tried to rename the files (adding jpg at the end), copy them to another location, neither did help.
Furthermore, most mp3s seem to be corrupted. Media Monkey does not play them at all anymore (says codec is missing), if I open said song with Media Player there are lot´s of brakes in the song.
It might me important to note that I experienced said brakes also with Media Monkey before it stopped working altogether. I copied the files to my mobile, same issue, lot´s of brakes.
It seems to get worse (photos and mp3s).
My photos and mp3s are on Drive D, as said, I have Raid 0.
Sometimes my laptop would not open folders in D, saying I have to fix drive errors. That happened ever since I have the machine and a restart always fixed it.
I ran Malwarebytes, but it could not find anything...
I am at my wits end and would very much appreciate any clue as to what I could try to resolve this.
Many thanks
I am devastated and hope you can help me out.
All of a sudden I can´t open certain photos on my laptop (Windows 8; 2 x 256 gb ssd Raid 0).
The error message is: "Windows Photo Viewer can´t open this picture because (...) it does not support the file format or you dont have the latest update"
I know a similar problem has been posted some time ago, however, it was not resolved and OP did not respond further.
In my case it affects only newer photos, but strangely not all of them. Some I can´t open at all, some can be opened and some look crooked (ie you can only see a certain part of the photo, or it`s parts are mixed up, if that makes sense).
I tried to rename the files (adding jpg at the end), copy them to another location, neither did help.
Furthermore, most mp3s seem to be corrupted. Media Monkey does not play them at all anymore (says codec is missing), if I open said song with Media Player there are lot´s of brakes in the song.
It might me important to note that I experienced said brakes also with Media Monkey before it stopped working altogether. I copied the files to my mobile, same issue, lot´s of brakes.
It seems to get worse (photos and mp3s).
My photos and mp3s are on Drive D, as said, I have Raid 0.
Sometimes my laptop would not open folders in D, saying I have to fix drive errors. That happened ever since I have the machine and a restart always fixed it.
I ran Malwarebytes, but it could not find anything...
I am at my wits end and would very much appreciate any clue as to what I could try to resolve this.
Many thanks
My Computer
System One
-
- OS
- Windows 8