Solved How to start programs in safe mode from the start screen?

Snail

New Member
Messages
28
Location
Michigan
All my MS Office 2013 programs crashed tonight and I'm trying to figure out what happened. I'm following the instructions here:

https://support.office.com/en-ie/ar...lication-52bd7985-4e99-4a35-84c8-2d9b8301a2fa

This is the section I'm trying to follow:

Starting the application in Safe Mode is a great way to find out if the problem is caused by and add-in. To do this, go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:

  • Type excel /safe and press Enter to start Excel 2013.
  • Type outlook /safe and press Enter to start Outlook 2013.
  • Type winword /safe and press Enter to start Word 2013.

I'm at the start screen and the only place to type anything is in the search box. Is this correct? Because when I type outlook/safe here, it just brings up articles about opening Outlook in safe mode. Isn't it supposed to launch Outlook? What am I doing wrong?

This may be the wrong place to say this, but I HATE windows 8. Sorry. :zip:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Keyboard
    Logitech
    Mouse
    Lenovo
    Browser
    Firefox
    Antivirus
    Provider
Well that worked for me, make sure you get the spacing's on the forward slash correct. The top sections was Program start excel safe mode. I clicked it and excel opened in safe mode? I don't think this has anything to do with windows 8.1 seem the method was the same in windows 7:D
I'm no Office expert but it sounds like you have some seriously damaged files in Office, you could try a repair install perhaps that would fix them for you.:huh:
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
use the RUN box for those commands

right click start flag - select RUN enter cmd
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Aha, I didn't put in the spaces. Thank you!

Okay, I got it up but it says "Sorry, we couldn't find safe.xslx. Is it possible it was moved, renamed or deleted?" Ugh, I'm at a loss. Is there a MS Office forum here?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Keyboard
    Logitech
    Mouse
    Lenovo
    Browser
    Firefox
    Antivirus
    Provider
control panel > programs and features > select office 2013 > select change > then repair
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Thank you for this! Would've never thought to go there. I'm running the repair now. We'll see what happens.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Keyboard
    Logitech
    Mouse
    Lenovo
    Browser
    Firefox
    Antivirus
    Provider
Well, it's still repairing and I need to get to bed. Will try this again tomorrow after work and post my results. Much thanks to both for the quick advice.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Keyboard
    Logitech
    Mouse
    Lenovo
    Browser
    Firefox
    Antivirus
    Provider
I turned on my computer tonight and things were a mess. The Office repair was still going on, all MS Office programs were busy, and my system tray showed some type of maintenance going on, which if I remember was running yesterday too. I thought I messed things up worse. I stopped the maintenance then restarted the computer. When it came back up, a window came up saying the MS Office repair was done. I checked all Office programs and they seem to be working. Beats me, but the crisis seems to be over. So thanks again for your help, and I will mark this as solved!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Keyboard
    Logitech
    Mouse
    Lenovo
    Browser
    Firefox
    Antivirus
    Provider
Back
Top