Hi, few days ago I upgraded my windows to windows 10, however after using it for few days I found out that there are some issues and windows 8.1 is more stabler on my laptop so I decided to downgrade it to windows 8.1 ( where I was in the first place). I followed the instruction that windows provided and it seemed working fine, so I waited, after few min it finished downgrading, and brought me back to windows 8.1 lock screen ( to be specific, windows 8.1 starting screen just before actual lock screen. where I press any keys or click and It disappear.) so as usual I try click but it didnt work, even key board didnt work, so I cant move to the lock screen where I put my password in, at first I thought it was a problem with my laptop but I was able to force shutdown by pressing and holding power button, I was also able to change the brightness and go in to safety mode (which means my keyboard and mouse pad is perfectly fine), I tried refreshing pc which I was able to find inside troubleshooting option on safety mode. however when I try to refresh the pc It said " additional free space is needed on the drive where windows is installed." so I cant access my pc, how can I make a free space? is there anyways to make a free space in safety mode? and is there other solution for this freezing problem? please help...
this is where my laptop is freezing (but time goes fine)
and this is the computer refresh that I am trying to do
this is where my laptop is freezing (but time goes fine)
and this is the computer refresh that I am trying to do
My Computer
System One
-
- OS
- Windows 8.1