Windows 8 and 8.1 Forums

Destop does not work when i startup.

  1. #1

    Posts : 3
    Windows 8

    Destop does not work when i startup.


    This is my first time posting, but i have a major problem

    When i startup my pc, i can sign in to my User but i then get a black screen.

    I can move my mouse and even open programs using ctrl-shift-esc and using 'run new task'. However, I can no longer go to the windows menu or see my desktop. I have found that signing out and signing back in solves the issue sometimes, and every once in a while I actually see my desktop without the icons right before it crashes and i get an error message saying: "Microsoft Windows is not responding".

    Can anyone help me solve this issue. Do i have a Virus? Or should i go try to fix my PC at a local shop

    BTW I have an HP Pavillion PC with Windows 8.1:

    Processor: AMD A8-550M APU with Radeon HD
    Graphics 2.10 GHz
    RAM: 6.00 GB
    System type: 64-bit Operating System

      My System SpecsSystem Spec

  2. #2

    I just responded to a similar problem here. Maybe it will help you too:
      My System SpecsSystem Spec

Destop does not work when i startup.

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