Destop does not work when i startup.

twittles

New Member
Messages
3
Hi,

This is my first time posting, but i have a major problem

When i startup my pc, i can sign in to my User but i then get a black screen.

I can move my mouse and even open programs using ctrl-shift-esc and using 'run new task'. However, I can no longer go to the windows menu or see my desktop. I have found that signing out and signing back in solves the issue sometimes, and every once in a while I actually see my desktop without the icons right before it crashes and i get an error message saying: "Microsoft Windows is not responding".

Can anyone help me solve this issue. Do i have a Virus? Or should i go try to fix my PC at a local shop

BTW I have an HP Pavillion PC with Windows 8.1:

Processor: AMD A8-550M APU with Radeon HD
Graphics 2.10 GHz
RAM: 6.00 GB
System type: 64-bit Operating System
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Back
Top