Solved Cannot restart error 0xc0000034

Zudan

New Member
Messages
5
Mini PC running 8.1 Pro (which was pre-loaded) for 2 months until today with no problems.
Restarted computer this morning to implement change of computer name but it would not re-boot - instead it goes directly to screen which reads:

Recovery
Your PC needs to be repaired
File: \ Boot\BCD
Error code 0xc0000034


I have a USB stick which came with the computer which has Product Key plus folders including 'boot' (which contains bootsect.exe and bcd) and 'efi' (which contains cdboot.efi and bootx64.efi) plus files including 'bootmgr', 'bootmgr.efi' and 'setup.exe'

I have tried re-booting with USB stick inserted while pressing F1 and F12 but it still goes directly to the Recovery screen mentioned above. I have also tried booting from a CD which contains copies of the folders and files mentioned above but with the same result although it sounds as if it is trying to boot from the external CD drive.

I have read all the forums on this topic but haven't found anything which gets me over this problem. Any suggestions gratefully received
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MiniPC Fanless 128 GB SSD
    CPU
    Core i5
    Memory
    4GB RAM
    Browser
    Mozilla/Google
Hi genet - thanks for this. I did read most of this when trawling the forum earlier in the day. There is nothing that helps because, in nearly all cases, they are either able to access Recovery Programme on the computer or Reboot from an installation disc/stick. My problem is I can't get past the first screen with the error message and the computer won't boot from the installation stick.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MiniPC Fanless 128 GB SSD
    CPU
    Core i5
    Memory
    4GB RAM
    Browser
    Mozilla/Google
Are you able to access the desktop screen? if so, do you have VIPRE by any chance? What programs do you have?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Hi mcplayer18: No I can't access the desktop screen - that's my problem - I cannot get past the "Your PC needs to be repaired" screen. I appears as soon as I try to reboot the computer. As far as loaded programmes are concerned I only have Apache Open Office, Firefox as a browser (with AdBlocker as a plug-in) and Avast AV.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MiniPC Fanless 128 GB SSD
    CPU
    Core i5
    Memory
    4GB RAM
    Browser
    Mozilla/Google
If you really wanted to you could get a new Hard Drive instead
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Hi mcplayer18, I have finally resolved the problem. By pressing DEL rapidly as it re-boots I was finally able to get into the EFI screen and then was able to reboot using the USB stick and then use the recovery programme.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MiniPC Fanless 128 GB SSD
    CPU
    Core i5
    Memory
    4GB RAM
    Browser
    Mozilla/Google
Thanks all who replied and I hope others with the same problem will benefit from my experience.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MiniPC Fanless 128 GB SSD
    CPU
    Core i5
    Memory
    4GB RAM
    Browser
    Mozilla/Google
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