Lenovo 50-70 Black Screen after Windows Update (8.1)

M

MK179

Guest
I'm very much a novice when it comes for tech stuff, so if I posted this in the wrong place/irritate people with my cluelessness, sorry.

This issue started when I was restarting my Lenovo Y50-70 laptop after a Windows 8.1 update about 2 weeks ago. I'm only getting a black screen after the Lenovo logo. Initially, there's no cursor, but it shows up after 5-6 hours. Otherwise, it's still a black screen. Ctrl-Alt-Del (or any other key combos) doesn't work. The only response I get at this stage is Sticky Keys.


I could get into Advanced Recovery Options using Shift-F8 once, and I tried to restore to an earlier point (I installed two new programs before the update). But the restore failed; I don't remember the exact error message, but it mentioned something about something being corrupt, and running chkdsk. That was the last time I was able to access the menu, and since then F5/F8 combos don't work. I tried Safe Mode before the restore, but it didn't do anything different either. The only thing I can do now is access the BIOS.

Again, I'm a novice when it comes to this stuff, so I'm not sure if there's anything from the BIOS I can try, or whether this is a hardware issue (because of the corrupt/chkdsk thing) or a software one. I don't have any installation media/recovery drives at hand, and I won't really have access to a computer where I can make one until August (I'm not at home). Any help is much appreciated though.




 

My Computer

Hi,

Anything in this that helps you ? that does smell like the problem is your Graphics card.
 

My Computer

System One

  • OS
    Windows 8.1(x64)
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook PC
    CPU
    AMD K16
    Motherboard
    HP 226B(P0)
    Memory
    8GB DDR 3
    Graphics Card(s)
    ATI radeon R5
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1600 x 900
    Hard Drives
    Toshiba 1TB
    Cooling
    HP Coolsense
    Keyboard
    integrated
    Internet Speed
    100 MBPS
    Browser
    Mozilla Firefox
    Antivirus
    Kaspersky Internet Security 2015
Back
Top