Windows 8 and 8.1 Forums

win 8.1 updated automatically and now mouse freezes

  1. #1

    Posts : 2
    windows 8.1

    win 8.1 updated automatically and now mouse freezes

    I have a Toshiba laptop - Satellite C55-B5299. Bought new 3 months ago. It came with Windows 8.1. It periodically automatically installs updates from Microsoft. Last night and this morning it did that. During this, it rebooted several times. I did not power it down during any of this.

    Anyway- when I now login, the mouse arrow freezes after a few seconds. There is no physical mouse. The laptop has a touchscreen where I move the mouse symbol on the screen. I am not running any apps. I am just logging in.

    To overcome the freeze, the only things I can do are a physical pressing of the power button, or using ctl-alt-delete.

    The laptop has only a few 3rd party packages. Chrome, Dropbox, OpenOffice 4.1.1.

    I have done several reboots. Sometimes the mouse never appears. More often, it appears as described above. When the mouse is frozen, intermittently, a busy circle appears by the mouse arrow.

    Any ideas ??? I am stuck. [I am writing this on another computer.]


      My System SpecsSystem Spec

  2. #2

    Posts : 2
    windows 8.1

    I solved it. Maybe this will help you. I found that doing multiple shutdowns of the computer, I got an error message that the computer did not shutdown properly, during a subsequent reboot. The Toshiba computer offered the option of going into a diagnostic mode, with advanced options. One of these was to reinstall the OS - which would delete all my personal stuff. Luckily, I could do this, because my stuff was all backup elsewhere. After the reinstall, the mouse was OK.

    I am guessing that the problem I met was due to one or more of -

    1. chrome,
    2. OpenOffice
    3. some background downloads from using chrome for 2 months
    4. the default OS stuff

    Anyhow - for now, I won't install chrome. [Grr.] I can live with IE. I will soon have to install OpenOffice.

      My System SpecsSystem Spec

win 8.1 updated automatically and now mouse freezes

Similar Threads
Thread Forum
How to stop Windows 7 being automatically updated?
Everytime I turn on my computer I will suffer from system updating automatically, how to reset it?:sick:
Windows Updates & Activation
Computer Freezes, mouse blinks, Help?
Hello, I've been having a problem often where my computer will freeze. The video stops, but the audio on everything continues, be it on games, Google Chrome, etc. The freeze is accompanied by my mouse blinking in and out repeatedly. When this happens, it seems that pressing a button on my keyboard...
General Support
HP X4000b Bluetooth Mouse freezes
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Anyone have this happen with their bluetooth mouse? I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop...
Drivers & Hardware
Update for Mouse pointer stutters or freezes when you play
Mouse pointer stutters or freezes when you play certain games in Windows 8.1 and Windows Server 2012 R2 A Guy
Windows 8 News
Windows 8 Freezes and Mouse Vanishes
I've recently installed Windows 8 Pro (32 bit) on an ASUS X5DIN laptop which was previously running Windows 7 Home Premium. At random (but frequent) intervals, the computer will freeze entirely, with the cursor disappearing and any audio getting stuck in a loop. The laptop doesn't respond to any...
BSOD Crashes and Debugging
Windows 8 Completely Freezes and mouse cursor vanished
I just installed my windows 8 few days ago after formatting my notebook, there's something bothering me so much, my windows 8 freezes and after few seconds my cursor is vanished, and my notebook is completely unresponsive, i can't use ctrl+alt+del, even when I pressed Caps Lock, the indicator...
BSOD Crashes and Debugging
Mouse pointer freezes whilst using keyboard????
Hi- Just got a new laptop running windows 8, I'm struggling to get used the different layout at the moment!!! When I try to play a game which needs key presses whilst using the mouse pad, the pointer freezes in place and will not move until the keys are released. It even does it when in normal...
General Support

Eight Forums Android App Eight Forums IOS App Follow us on Facebook