PC not booting - Can't acces BIOS

LeoPio

New Member
Messages
3
Hi,

This is the first time I post here and one of the first time I post on a forum asking for help. Usually i find answers looking for help but this time i have a big issue and I need help. I hope any of you guys will be able to save me.

Here's the story : A friend of mine asked me to fix his Acer Aspire S7-391. He couldn't boot on W8 due to an 0xc0000001 error.
Before doing anything to his computer I tried to boot on different liveUSBs of linux distros so I could copy some stuff from his hard drive to my external one. I couldn't boot on any of them.

I went to the bios and tried to disable secure boot thinking it was the problem and i couldn't disable it.
Even though i couldn't backup any file I decided to repair the windows issue. I made two USBbootable copy of windows8 : one with Rufus, one with the windows tool. I still couldn't boot on any one of them.

So, this is where i failed hard, I went to the BIOS and changed from UEFI boot to Legacy mode.

Now the computer won't even start, the led lights on for 1sec and goes off. I can't access to anything. Is there any solution ????

Thank you for reading me.
 

My Computer

System One

  • OS
    Windows
Sounds like a RMA to me, if you can't even get to the BIOS again it sounds like it bricked. You could look on the Acer support forum there may be a last resort way of installing a good BIOS file.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
Is this PC a desktop, with a removable CMOS battery, or a laptop, with a hidden CMOS battery?

If a desktop (you never did say) unplug the PC and then remove the CMOS battery for at least 30 miniutes.
If you can, check the voltage on that battery..... it must be at least 3.0vdc or it should be replaced.
Batteries with voltages under 3.0 vdc, can cause the PC to do weird things.

Then finally, put the battery (or a new one) back in, restore the line power and again try to boot up the PC.
If this master reset to the bios worked, you will have to restore the time and data and boot order.

I've used this technique many times to restore a PC that would appear to be DEAD.

Good Luck,
TechnoMage :cool:
 

My Computer

System One

  • OS
    Win-8.1/Pro/64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer X-1200
    CPU
    AMD 2 Core
    Motherboard
    Acer
    Memory
    Crucial, 4GB
    Graphics Card(s)
    NVIDEA GeForce 9200
    Sound Card
    On Board
    Monitor(s) Displays
    24" Acer
    Hard Drives
    Sandisk, SSD 500GB
    PSU
    Acer
    Case
    SFF Slimline
    Keyboard
    emachines 101 key
    Mouse
    Logitech Wireless
    Internet Speed
    5 Meg
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Using Classic Shell on Win-8.1 /pro/64
And if you notice the motherboard in the computer or on the back of the computer has a light showing after you unplug the power cord, press the On|Off switch or wait about 30 seconds for the light to go out meaning any residual power will have drained off. A feature of modern ATX motherboards is that there is power to them all the time they are plugged in and the On|Off switch only wakes the motherboard up to get things started. Not draining the power can cause problem when working on the board or any add-ins. The older AT boards were different, had the On|Off switch connected directly to the power supply.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
First thank you for your answers. :)

It's a laptop, more than a netbook its an ultrabook. I don't even have access to the battery without opening the main case with a torx screwdriver.

Changing/Reseting the CMOS battery of the motherboard doesn't seem to be an option for now.

I didn't really understand how the feature of the ATX motherboards can help me but i already tried to unplug the power supply, tried to shut down the laptop, tried to wait (more than 30 sec ;) ).

It keeps on rebooting : for 1s(led on, screen back-light on) and then off for like 3-4sec. I can't Fx, Esc or anything to get to the bios or to anything.

If i was on my laptop the first thing I'd do would be to remove all electricity from it and try to plug it again. But I don't have access to the battery...

To me it looks like its either RMA like Clintlgm said or I open the laptop.
 

My Computer

System One

  • OS
    Windows
Actually I had access to the battery. Well kinda. There's an opening like the ones on pocket calculators to disconnect the battery. I tried it a few times, even a 30+ sec one.

Things are still the same. No logo. No text. Nothing. Just a screen backlight.

Anyone got a brilliant idea ? ;)
 

My Computer

System One

  • OS
    Windows
trying removing the HDD / SDD and see if you can get into Firmware Settings
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
If possible an external monitor ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Unplug the power pack, remove the battery, press and hold down the power button for 10 seconds or so. Plug the power pack back in, battery too if you want, and have another go at getting into the BIOS..
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
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