Solved win 8.1 becomes unresponsive when clicking on icons

p5200

New Member
Member
Messages
78
Location
South east mo.
This problem happens randomly the mouse still moves but clicking on icons or, trying to shutdown using mouse has no response I have to push the power button or push the reset button on the tower to shut down. When it boots back up it;s fine most of the time. Any suggestions are sure welcomed! :(
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom build
    CPU
    intel i7 4790k
    Motherboard
    ASUS Z97-A
    Memory
    G.SKILL 1866mhz. 16GB. (4 x 4GB) 240-Pin DDR3 SDRAM DDR3
    Graphics Card(s)
    MSI Radeon R9 280
    Sound Card
    onboard
    Monitor(s) Displays
    HP w2408h HDMI
    Screen Resolution
    1024 x 768
    Hard Drives
    INTEL SSD 730 series and SamSung 840 Evo ssd 500 GB
    PSU
    Corsair HX 1050
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Internet Speed
    10 mbs
    Browser
    firefox
    Antivirus
    Kaspersky internet security
This problem happens randomly the mouse still moves but clicking on icons or, trying to shutdown using mouse has no response I have to push the power button or push the reset button on the tower to shut down. When it boots back up it;s fine most of the time. Any suggestions are sure welcomed! :(
Likely you have some sort of file corruption. Start with this.

From Adm. Command Prompt run this Sfc /scannow
This could take a while to complete. If no file corruptions detected we'll try something different. If file corruptions detected run
Dism /Online /Cleanup-Image /RestoreHealth from Adm. Command Prompt then run Sfc /scannow again. Report Findings.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
I used both of those commands before, the errors were cleaned with the DISM cmd., the sfc scan showed no problems then, a few hours later another sfc found more errors that could not be removed so I had to run the DISM cmd. again. I finally got tired of repeating the processes and used my windows cd to do an install/repair so I could save all my programs/files. I haven't gotten any more errors running the sfc. scan numerous times but, still get the random freeze/ lack of desktop icon response, and no response when I click on shut down or restart it hasn't happened for a while but, probably will when I least expect it. I think when I got all the sfc. errors before, they were caused by the optional windows updates because since I haven't allowed any microsoft updates all the sfc. scans come out good. I did, just upgrade to an Asus Z97 A motherboard and an intel i7 4790k processor but all the research turned out that all my components are compatible with each other and I'm running my system with stock settings. If anyone gets the chance, could you please look at my system specs just to make sure on the compatibility? Thanks very much! :)
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom build
    CPU
    intel i7 4790k
    Motherboard
    ASUS Z97-A
    Memory
    G.SKILL 1866mhz. 16GB. (4 x 4GB) 240-Pin DDR3 SDRAM DDR3
    Graphics Card(s)
    MSI Radeon R9 280
    Sound Card
    onboard
    Monitor(s) Displays
    HP w2408h HDMI
    Screen Resolution
    1024 x 768
    Hard Drives
    INTEL SSD 730 series and SamSung 840 Evo ssd 500 GB
    PSU
    Corsair HX 1050
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Internet Speed
    10 mbs
    Browser
    firefox
    Antivirus
    Kaspersky internet security
For testing purpose. Please temporarily disable Kaspersky to see if the problem goes away.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Will do! :thumb:
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom build
    CPU
    intel i7 4790k
    Motherboard
    ASUS Z97-A
    Memory
    G.SKILL 1866mhz. 16GB. (4 x 4GB) 240-Pin DDR3 SDRAM DDR3
    Graphics Card(s)
    MSI Radeon R9 280
    Sound Card
    onboard
    Monitor(s) Displays
    HP w2408h HDMI
    Screen Resolution
    1024 x 768
    Hard Drives
    INTEL SSD 730 series and SamSung 840 Evo ssd 500 GB
    PSU
    Corsair HX 1050
    Case
    COOLER MASTER HAF 932 Advanced
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Internet Speed
    10 mbs
    Browser
    firefox
    Antivirus
    Kaspersky internet security
Back
Top