Windows 8 and 8.1 Forums

My laptop got hit and now is slow

  1. #1

    My laptop got hit and now is slow

    my laptop received a hit (Something fall on him) immediately it turned off and ever since he is slow.
    I saw a similar post on the win 7 forum and i did the same but i'm having problems
    This is what i did:
    and i'm having some errors,
    This is the output:
    Click image for larger version

    What to do from here?

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Dism /Online /Cleanup-Image /RestoreHealth

    then sfc /scannow.[in admin cmd prompts]
      My System SpecsSystem Spec

  3. #3

    when i do the run thing.
    it opens the black cmd window for a sec.
    it it ok?
      My System SpecsSystem Spec

  4. #4

    Still having the same error
      My System SpecsSystem Spec

  5. #5

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Electronic items do not like being dropped, hit, thrown. It is possible that the hard drive heads are destroyed, along with sections on the hard drive are scratched. Also possible that plugs and chips have become unseated or broken from the solder joints.
      My System SpecsSystem Spec

  6. #6

    i did the dsim for real this time, and then the check and i had no errors, but i still feel the the computer is slow.
    what to do next?
    format will fix it?
      My System SpecsSystem Spec

  7. #7

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Broe23 gave you the answer. If any hardware components are damaged no software will fix it. Have your computer checked out by a qualified repair facility.
      My System SpecsSystem Spec

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