Getting an Error (-5005 : 0x80070002) - HELP!!!

sileebo

New Member
Messages
58
When I try to uninstall a program called, "Sony Improvement" I get the following error:

"An error (-5005 : 0x80070002) has occurred while running the setup."

I tried the Microsoft troubleshooter to fix uninstalls/installs. But that doesnt work. What do I do now?"
 

My Computer

System One

  • OS
    win 8.1
Hello,

This is not a Microsoft program, so you need to ask the program developers for help.
Remember to marked as solved if your problem get solved.

Thank!:thumbsup:
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit, Windows 10 64-bit
    Computer type
    PC/Desktop
That is correct.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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