Windows 8 and 8.1 Forums

Locking up, spontaneous reboots, after clean install

  1. #1

    Posts : 302
    Windows 8 Pro

    Locking up, spontaneous reboots, after clean install

    My friend's Dell desktop was locking up for about 2 or 3 minutes, then working again. Or it would reboot spontaneously. I ran chkdsk /r, it found only minor errors in phase 4, (file system errors). I ran Windows Memory Diagnostic, 8 passes, no errors. I did a clean reinstall of Win 8.1, the same behavior persists. Any ideas where to look next?


      My System SpecsSystem Spec

  2. #2

    Posts : 156
    Windows 8.1 Pro 64-bit, Windows 10 64-bit

    Hello Vincenzo,

    You already done a clean install which format your hard drive and the problem still persists, it may be a hardware problem.
    Try check your hardware for issue like hard drive failing, or bring your friend's laptop to a computer shop to have the professional to check for you.

      My System SpecsSystem Spec

Locking up, spontaneous reboots, after clean install

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