Windows 8 and 8.1 Forums

Screen brightness "stuck" on Asus N551JK-DM193H, win 8.1

  1. #1

    Posts : 1
    windows 8.1

    Screen brightness "stuck" on Asus N551JK-DM193H, win 8.1

    Hello, first of all I'm not that computer savy, so please keep this in mind! I can google my way around most problems, learning as I go, but this one is giving me trouble. Also, English isn't my first language so I might use imprecise terms, sorry in advance about that.

    I bought this new laptop last week, the Asus N551JK-DM193H, and I'm pretty happy with it. It came with Windows 8.1.
    I noticed yesterday that, all of a sudden, the fn+screen brightness keys didn't work anymore. There has been a graphic driver update, I can't remember if I was able to adjust the brightness right after that honestly.
    I found this forum while looking for a solution, I've tried rolling back the driver but it didn't do anything. Trying to change the brightness manually from the power options or the charm bar isn't working, either.
    Also, sometimes the screen dims a bit and then gets back to the normal brighntess.It's quite subtle, but noticeable if I'm on a page/program with lots of white space.

    I have pretty delicate eyes, so not being able to adjust the brightness+intense work using the laptop is already becoming a problem. I hope you can help me, and thanks in advance!

    (I hope I have posted this in the right category,since I saw similar issues were here)

    ETA: graphic cards are nvidia geforce gtx 850m and a Intel HD Graphics 4600 (integrated)
    Last edited by galatea; 01 Apr 2015 at 05:59.

      My System SpecsSystem Spec

  2. #2

    Posts : 559
    W8.1 x64 and W8.1 Enterprise x86

    I can only suggest very non specific things to try.

    Have you tried doing a proper full restart (not a shut down and reboot).
    You could try 'System Restore' to a date when you know it was working.
    Finally, as its so knew and if you haven't much installed then doing a factory reset is an option. That will take it all back to day 1 condition.
      My System SpecsSystem Spec

  3. #3

    Posts : 1
    Windows 8.1

    Hi there! I had the same laptop and the same problem.

    After updating the nvidia driver, I couldn't use the brightness keys. I found if you go to 'Device Manager -->Display adapters' and 'enable' the Intel(R) HD Graphics card.

    Hope that helps!
      My System SpecsSystem Spec

Screen brightness "stuck" on Asus N551JK-DM193H, win 8.1

Similar Threads
Thread Forum
Windows Update stuck at "Checking for Updates"
Already tried everything I read on a lot of threads here. The Windows Update is stuck at the "green bar" I'm using Windows 8.1 1) Already used the Microsoft Fixit from this KB topic: How do I reset Windows Update components? 2) Tried all the fixes I could use from this page:...
Windows Updates & Activation
1st Automatic Repair Loop & now stuck at "Please wait"....
Looking a for some guidance here. I have a Toshiba Satellite C55t-A5222 laptop that went into the dreaded "Automatic Repair Loop". I attempted to boot in Safe Mode to go from there. Upon rebooting (in Safe Mode), my laptop remained at the "Please wait" screen with the spinning dots for hours. ...
General Support
"Loading files ..." -> "Windows Boot Manager" -> "OneKey"
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
General Support
Display Brightness has "disappeared"
Hi, I have a Lenovo Flex 14 - win 8.1 (64 bit). I have restored my pc and after the recovery the option to adjust the display brightness has "disappeared". The option is no longer in place in the charms bar or in Power Option and the adjustment keys (F11 and F12) are not working either. ...
Graphic Cards
Reset you PC screen stuck on "please wait"
I have a toshiba laptop, windows 8. I am trying to do a factory reset of my laptop. However, once I proceed through the advanced options screen and select next for a reset I come to a blue screen with the words "Reset your PC" and below it please wait. The little white-dot circle keeps running but...
Installation & Setup
Stuck on "Please wait" screen when trying to switch profle
Good Day People, I have a little problem with my computer and its running right now on windows 8.1, When i tried to switch other profile from my main profile i will stuck on the scree "Please wait" i've tried to wait for it for a day and its still stuck on that screen and i am forced to manually...
User Accounts and Family Safety
Disabling the left screen "Bump" or "quick switch"
So got windows 8 Dev installed so far so good, I thought I would like the left screen bump to go to last app or program used feature till I installed some games and tried to play them suddenly my left side of my screen is no good if needing to scroll to the side say in a game like Starcraft II,...
General Support

Eight Forums Android App Eight Forums IOS App Follow us on Facebook