Windows 8.1 Pro 64-bit save as or open file dialog freezes

dchamb

New Member
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I am running a fresh install of Windows 8.1 Pro 64 bit on a new computer. There seems to be a flaw in Windows 8.1 that randomly flares up when interacting with a "Save As" or "Open" file dialog. Most of the time it works fine, sometimes with a delay, and other times it just hangs the application. Windows is still running and I can do other things except do any file dialog in any application.

Furthermore, I try to kill the process in task manager and I get the message that I don't have permissions to kill the process. I am logged in as administrator. Running task manager as administrator does no good. Trying to restart the computer also does no good as Windows will hang on "Restarting". The only option at that point is the crash the entire system by powering off. Once powered on it seems to work just fine.

I do have mapped network drives but they all show "green" on Explorer. I've seen others having a similar problem, so I'd have to think this is a serious bug in Windows.

Has anyone found a solution to this?

Thanks

Dale
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
I had Outlook hang trying to save an email attachment. Could not kill the process and received message "Error terminating process. Access denied.". While this was happening, I tried to save a file in Adobe Acrobat only to have it hang as well. It would appear that once one app hangs any other app trying to bring up the file dialog will hang.

I had only 2 mapped network drives and both were showing "green". Just experimenting, I removed the 2 network mapped drives while the app was hanging. After about 15 seconds, the apps freed up and the "Save Attachment" dialog popped up on both hung apps.

Now I consider this to be a bug. But to get Microsoft to admit that will be a herculaneum effort. This behavior did not happen on Windows 7. Does anyone know of a setting that can be changed to prevent Windows from trying to open every drive I have attached to the computer every time I open or save a file?

Dale
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
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