Curious if anyone has tried this service. Seems like a lot of newbie problems can be fixed here ... and for free.
Get Free Windows PC Tech Support and Malware Removal at Your Local Microsoft Store
What You Can Get For Free
This service is a part of Microsoft’s in-store “Answer Desk” service. Think of it a bit like the Genius Bar at an Apple Store — yes, those Microsoft Stores feel very modelled on Apple Stores.
The Answer Desk website allows you to choose a nearby store and make a free appointment. Drop in and a “Service Advisor” will offer some free services for any Windows laptop, no matter where you purchased it.
Free services include “extended diagnostics,” “software repair or support,” “virus and malware removal,” and “PC tune-ups.” For comparison, just the “Virus and spyware removal” costs $199.99 if you go to Best Buy’s Geek Squad instead.
We recommend against using the Geek Squad, obviously. You can service your computer on your own. But, if you do want some professional help, you can get it for free. And, if you have relatives you live near a Microsoft Store and they ask you to help remove malware from their PCs and make it run faster, you can tell them to take it to a Microsoft Store and have Microsoft do the work so you can avoid the frustration and save your own time.
There’s always a catch. Microsoft Stores are retail stores where they want to make money, not service locations operated only for the benefit of their customers. They do offer some paid services, and you may be offered these if you go into a store. To be fair to Microsoft, these services aren’t priced absurdly — at $49 each, they’re much cheaper than comparable Geek Squad services, for example.
Full article - Get Free Windows PC Tech Support and Malware Removal at Your Local Microsoft Store
Store locations link - http://www.microsoft.com/en-us/store/locations/
Get Free Windows PC Tech Support and Malware Removal at Your Local Microsoft Store
What You Can Get For Free
This service is a part of Microsoft’s in-store “Answer Desk” service. Think of it a bit like the Genius Bar at an Apple Store — yes, those Microsoft Stores feel very modelled on Apple Stores.
The Answer Desk website allows you to choose a nearby store and make a free appointment. Drop in and a “Service Advisor” will offer some free services for any Windows laptop, no matter where you purchased it.
Free services include “extended diagnostics,” “software repair or support,” “virus and malware removal,” and “PC tune-ups.” For comparison, just the “Virus and spyware removal” costs $199.99 if you go to Best Buy’s Geek Squad instead.
We recommend against using the Geek Squad, obviously. You can service your computer on your own. But, if you do want some professional help, you can get it for free. And, if you have relatives you live near a Microsoft Store and they ask you to help remove malware from their PCs and make it run faster, you can tell them to take it to a Microsoft Store and have Microsoft do the work so you can avoid the frustration and save your own time.
There’s always a catch. Microsoft Stores are retail stores where they want to make money, not service locations operated only for the benefit of their customers. They do offer some paid services, and you may be offered these if you go into a store. To be fair to Microsoft, these services aren’t priced absurdly — at $49 each, they’re much cheaper than comparable Geek Squad services, for example.
Full article - Get Free Windows PC Tech Support and Malware Removal at Your Local Microsoft Store
Store locations link - http://www.microsoft.com/en-us/store/locations/
My Computer
System One
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- OS
- Windows 8.1
