- Messages
- 177
- Location
- By the Ocean
It's that time of year again- my Asus laptop will not boot up.
I installed a bunch of updates, about 50. restarted my computer, everything seemed normal, it shows the Windows logo and asks for my Bitlocker password as usual. I'm now getting a black screen with an intermittently flashing cursor. If I move the cursor, it will show for a few seconds and disappear again. Other than that it's a blank black barely-lit screen. Tried using a Windows 8 disc and booting from it and navigating to startup repair, and it asks for the recovery key (my main C drive is bitlocked), I do not have that key that I know of. I only have the regular password to the drive. Ideas?
OS: Windows 8.1 Pro
I installed a bunch of updates, about 50. restarted my computer, everything seemed normal, it shows the Windows logo and asks for my Bitlocker password as usual. I'm now getting a black screen with an intermittently flashing cursor. If I move the cursor, it will show for a few seconds and disappear again. Other than that it's a blank black barely-lit screen. Tried using a Windows 8 disc and booting from it and navigating to startup repair, and it asks for the recovery key (my main C drive is bitlocked), I do not have that key that I know of. I only have the regular password to the drive. Ideas?
OS: Windows 8.1 Pro
My Computer
System One
-
- OS
- Windows 8.1 Pro x64
- Computer type
- Laptop
- System Manufacturer/Model
- Asus
- CPU
- Intel i7 4th Gen
- Memory
- 16GB
- Graphics Card(s)
- Nvidia Geforce GTX 950m
- Monitor(s) Displays
- 27in Asus display
- Screen Resolution
- 1080p
- Hard Drives
- 240GB SSD, x2 2TB My Passport, x2 6TB My Book
- Browser
- Chrome
