Windows 8.1 won't boot, automatic repair failure

paulo27

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Member
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I left my computer running before going out today and come back 3 hours later to an automic repair screen, restarting does nothing but bring me to the same screen, I messed around a bit with the repair options and got a log file, SrtTrail, which tells me it did a bunch of tests which were sucessful but all returned an 0x0 error and in the end there's a generic OS failure 0xc000025, also tells my HD is damaged, something about 7a error, parameters 0x4, 0x0, 0xffffe00110628360, 0x7ff5fbdab388, then there's a bunch more tests just saying auto repair can't find the problem.

What can I do? Is my HD the problem? Couple months ago it was acting pretty strange, few times it ran a scan when booting up but stopped after like a week, every once in a while it also took a bit more than usual to startup after login in to windows but never paid it much attention, now this.
 

My Computer

System One

  • OS
    Win 8
Download and run hard disk diagnostics from your hard disk manufacturer. Some computer manufacturers have their own diagnostics but without knowing what the make and model of your computer is I can't guide you.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Download and run hard disk diagnostics from your hard disk manufacturer. Some computer manufacturers have their own diagnostics but without knowing what the make and model of your computer is I can't guide you.
How do I exactly go about doing that? Can't get past the auto repair options. I forgot to mention I'm on a laptop.
 

My Computer

System One

  • OS
    Win 8

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
It's an Asus, nothing happens when pressing the F keys (same with shift+F keys, ctrl+F keys, shift+ctrl+F keys).

Did make it into the BIOS but don't see that sort of option.
 

My Computer

System One

  • OS
    Win 8
On an Asus, repeatedly tapping the Esc key or F2 when booting the computer. If unable, use the Hiren's Boot Disk I indicated above.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Tried it but can't get it to work, it recognizes the USB drive that I'm using but it just boots as normal and ends up at the automatic repair option screen.
 

My Computer

System One

  • OS
    Win 8
On my Acer, I can tap F12 to pick boot from USB stick. Does Asus have similar F12 function?
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
On my Acer, I can tap F12 to pick boot from USB stick. Does Asus have similar F12 function?

No but pressing Esc multiple times like Nuccii said allows me to pick the USB drive, problem is that it, when it boots, it does the whole diagnosis thing and sends me to the automaic repair options screen anyway.
 

My Computer

System One

  • OS
    Win 8
Then it is not booting from the USB, Asus computers are finicky trying to set the boot order.

1. Enter the BIOS setup menu by pressing and holding F2 key when powering on.
2. Switch to “Boot” and set “Launch CSM” to Enabled.
3. Switch to “Security” and set Secure Boot Control” to Disabled.
4. Press F10 to save and exit.
5. Press and hold ESC key to launch boot menu when the Unit restarts.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Then it is not booting from the USB, Asus computers are finicky trying to set the boot order.

1. Enter the BIOS setup menu by pressing and holding F2 key when powering on.
2. Switch to “Boot” and set “Launch CSM” to Enabled.
3. Switch to “Security” and set Secure Boot Control” to Disabled.
4. Press F10 to save and exit.
5. Press and hold ESC key to launch boot menu when the Unit restarts.

That worked, what should I do here? Here, as in, after booting the CD.
 

My Computer

System One

  • OS
    Win 8
Once you have booted to it, click Start BootCD or use the arrow keys to highlight it and press return. This will bring up the Tools and navigate to the hard disk tools and run HDTune.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Once you have booted to it, click Start BootCD or use the arrow keys to highlight it and press return. This will bring up the Tools and navigate to the hard disk tools and run HDTune.

I get this
3EOWLh4j-hiren-s-bootcd-s-.png
And below there's a bunch of other Boot HDD Partitions but they don't have names or descriptions
 

My Computer

System One

  • OS
    Win 8
Sorry, been a long time since I used it. Click or highlight more until you see HDTune

I would still like to know the model of your computer, Asus xxxxxx
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
ASUS N56VZ.
Here's the other screens, not sure which to pick, I did a full instalation though, will try to do a partial one with just HDTune then if possible.
IMG_20150304_200005.jpg
IMG_20150304_200028.jpg
 
Last edited:

My Computer

System One

  • OS
    Win 8
I know it is there but as I said it's been a long time since I used it. Perhaps it would help to know the manufacturer of your hard drive, your Asus specs do not indicate which one and you may have to open the computer to see who it is.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
I would rather not open it, it's still in warranty and they do cover HDD failures but I'd like to avoid going to them unless it's really necessary.
I ended up using the 'Mini Windows XP' option which allows me to open HD Tune and the other programs, ruining an error test in HD Tune now.
 

My Computer

System One

  • OS
    Win 8
That will do it, my memory is not what it used to be. Let me know the results.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Not sure if this what you were looking for but HD Tune says something about 'ST9500325AS', I imagine that might be the HD's serial number, not sure if relevant but pointing it out either way.
As for results, the error scan only says 0.3% of the blocks are damaged, where to go from here?
 

My Computer

System One

  • OS
    Win 8
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