Windows 8.1 Freezes Randomly

AmazeCPK

New Member
Messages
10
Hello I'm having trouble with my PC. It randomly freezes, and it takes about a minute or so for everything to become operational once again. Pages stop loading, apps stop opening, video starts playing on a short loop. I don't know what's wrong with it anymore. This problem has been happening for some time now (a few months). Usually if I remove something like a USB, or hard drive, the PC will run fine for a few hours, and then the problem returns. The problem occurs a few times a day.

Here is my PC specs (I built it myself):
AMD FX-8350
GTX-780 SC
Samsung Evo 840 SSD
MSI 990FXA GD80
8gb Corsaair Vengance
Corsair RM 750
H80i CPU cooler
Here's a list of the things I've tried:
Installing all fresh video drivers, updated motherboard bios, disconnected my soundcard, disconnected all USB periphereals (except mouse and keyboard), reformatted, and reinstalled windows (several times), disconnected all internal hard drives (except for the hard drive with the OS).

Additional notes: I don't belive I have aproblem with overheating. All my temperatures look to be normal when my pc freezes (GPU ~ 31C, CPU~20C, SSD~32C, MOBO~35C and ~30C)

I have attached the event viewer log to see if anyone can try to help me out here.
Thank you so much for your assistance.
 

Attachments

  • Errors.zip
    160.9 KB · Views: 56

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Thanks, Will report back if there's any more freezing.

edit: PC is still feezing, The windows event viewer error it gives me during the time the pc was frozen is:
-System
-Provider
[ Name] Microsoft-Windows-LocationProvider
[ Guid] {EAAB4D92-5199-46C4-A779-9721CE323D46}

EventID2006
Version0
Level2
Task1
Opcode0
Keywords0x2000000000000001
-TimeCreated
[ SystemTime] 2015-02-19T02:46:25.282325400Z

EventRecordID8136
Correlation
-Execution
[ ProcessID] 3324
[ ThreadID] 8872

ChannelApplication
ComputerHome
-Security
[ UserID] S-1-5-19


-EventData
HResult-2147024883
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Does the screen totally freeze where there is no movement whatsoever?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
I did some searches on some of the values you posted in post#3, for event id 2006 I found Getting an Event Error : 2006 and there was an error with the - Microsoft Community

for keyword 0x2000000000000001 I found [/FONT][/COLOR]http://answers.micro...t-viewer/017497b9-6669-46c9-be33-5c903bc314fa

both are related to Windows location provider -which I am not going to pretend to understand (I've never heard of it until now).

There is also a Windows Location Framework service. If that service happens to be running, I suggest stopping it and disabling it, and see if this makes your problem go away. I don't know what problems disabling it might cause, I just know that on my desktop it is currently set to manual and it is not running.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4590
    Motherboard
    MSI h97 PC Mate
    Memory
    Kingston Valu Ram 2 x 8 gb
    Graphics Card(s)
    Radeon r7 265
    Monitor(s) Displays
    Viewsonic 22" flat display
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 250 gb 840 evo SSD,
    WD Blue 1 TB HD,
    Fantom 2 TB ext HD
    PSU
    Corsair 600 W
    Case
    Antec 1
    Cooling
    stock CPU cooler, 4 x case fans, GPU fan and P/S fan
    Keyboard
    HP ps/2 keyboard
    Mouse
    Logitech Trackman Marble
    Internet Speed
    50 mb/s
    Browser
    Chrome
    Antivirus
    Norton Security Suite
I don't think that error has much to do with it anymore. My PC just froze again 30 minutes after the most recent error in the event viewer.
Screenshot by Lightshot
The screen doesn't totally freeze. I can still swap between applications, I am just unable to do anything in them during the minute when the PC is frozen. It lasts about 60 seconds, and then resumes working as if though nothing had happened.
 

My Computer

System One

  • OS
    Windows 8.1
I am guessing that the "kernel event tracing" error messages either span, or immediately precede, the length of time that your computer is unresponsive- if not than you should probably disregard what follows.

Here is a MS Technet link to someone reporting such an issue, there are links on the left side of the page to other pages with similar issues -https://social.technet.microsoft.co...with-the-following-error?forum=w7itprogeneral

Various things can be responsible for causing those errors - one page I skimmed talked about the Home Group, another Windows Media Center. I am going to suggest just skimming around pages with similar symptoms and look for a solution that could apply to your set-up.

I am sure you were hoping for better help than that. Maybe someone else here knows exactly what is causing your problem, but I sure don't. Sorry.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4590
    Motherboard
    MSI h97 PC Mate
    Memory
    Kingston Valu Ram 2 x 8 gb
    Graphics Card(s)
    Radeon r7 265
    Monitor(s) Displays
    Viewsonic 22" flat display
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 250 gb 840 evo SSD,
    WD Blue 1 TB HD,
    Fantom 2 TB ext HD
    PSU
    Corsair 600 W
    Case
    Antec 1
    Cooling
    stock CPU cooler, 4 x case fans, GPU fan and P/S fan
    Keyboard
    HP ps/2 keyboard
    Mouse
    Logitech Trackman Marble
    Internet Speed
    50 mb/s
    Browser
    Chrome
    Antivirus
    Norton Security Suite
I've now noticed that when the computer freezes, It's disk usage does up to 100%. I've tried most suggestions out there, but can't seem to find the right one. Nothing I do seems to fix the problem. If I can't find the issue, I'm just going to go back to windows 7 to avoid further problems.
 

My Computer

System One

  • OS
    Windows 8.1
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