Windows 8 and 8.1 Forums

Cannot Open .JPG File

  1. #1

    Posts : 1
    Windows 8.1

    Cannot Open .JPG File

    Cannot Open .JPG File

    I recently upgraded from Windows Vista Business (32) to Windows 8.1 (64). At the same time I also upgraded from Microsoft Office 2001 to Office 2013.
    In the past I had no difficulty accessing .jpg (photo) files – I merely double-clicked on the file name, e.g. img_9865.jpg. In Windows 8.1, when I do this I get bumped into a Word 2013 new file and an error box pops up displaying:
    = = = = =
    File Conversion – IMG_9865.JPG
    “Select the encoding that makes your document readable.”
    “Text encoding:
    _X_ Windows (Default) ___ MS-DOS ___ Other Encoding”
    [Selecting “Other Encoding” displays a column of foreign encoding options.]
    Below this a “Preview” box displays rows of unintelligible symbols.
    = = = = =
    Is there a simple, straight-forward way of accessing a simple .jpg file as I’ve done in the past? Many thanks.

      My System SpecsSystem Spec

  2. #2

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Associate them with windows Paint.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3

    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64

    Quote Originally Posted by David Bailey View Post
    Associate them with windows Paint.

    Or select default applications for opening photos in App Defaults or Program Defaults in Control Panel. I have a couple of different photo editors on my PC including Photoshop but for everyday convenient viewing I prefer the Photo Viewer App that comes on the Start Screen. On your system I think Office is currently selected as the default for opening those files.
      My System SpecsSystem Spec

Cannot Open .JPG File

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