Solved I cannot "TRUST" pc

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templar1

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Greetings folks,

I have just installed Windows 8 on my mother's PC and am attempting to TRUST the PC. I go through the process and it tells me to enter the last 4 digits of my mother's old mobile. My nephew now has my mother's old mobile. No problem, luckily I still know the number. So I enter the number and it tells me to enter the code sent to the mobile. So I phone my sister and ask her to tell me the code. I enter the code and it is still not trusted. I attempt to use one of your tutorials to "TRUST" this PC and get "You can't do that again just yet
As you've recently recovered your security info, we'll prevent you from marking it as lost for 30 days. This is to prevent someone else who may have access to it from locking you out of your account.
Click "Cancel" to go back to what you were doing."

I haven't recovered any bloody info. :mad: I'm beginning to lose patience with this crap. What can I do?

I'm wondering whether I should just bypass that and create a local account for my mother to use as I understand the sync stuff is all linked to the Microsoft account.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
templar1 said:
Greetings folks,

I have just installed Windows 8 on my mother's PC and am attempting to TRUST the PC. I go through the process and it tells me to enter the last 4 digits of my mother's old mobile. My nephew now has my mother's old mobile. No problem, luckily I still know the number. So I enter the number and it tells me to enter the code sent to the mobile. So I phone my sister and ask her to tell me the code. I enter the code and it is still not trusted. I attempt to use one of your tutorials to "TRUST" this PC and get "You can't do that again just yet
As you've recently recovered your security info, we'll prevent you from marking it as lost for 30 days. This is to prevent someone else who may have access to it from locking you out of your account.
Click "Cancel" to go back to what you were doing."

I haven't recovered any bloody info. :mad: I'm beginning to lose patience with this crap. What can I do?

I'm wondering whether I should just bypass that and create a local account for my mother to use as I understand the sync stuff is all linked to the Microsoft account.
Click to expand...

The process should give you a choice of text or email to receive a Code.

000223.png
 

My Computers

System One System Two

  • OS
    Windows 7 Home Premium
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillion
  • PC2
    Tablet - Windows 10 Home
Greetings Edwin,

I have a text code, but it is connected to my nephew's phone. I should be in possession of it tomorrow and will try the process again. If I select the other option I receive Capture.PNG ,so haven't a clue what happened there.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Is this Windows 8 or Windows 8.1?

Windows 8 had a few problems. I couldn't trust my PC either, After waiting a week, I checked it and it was finally trusted.

I've had no problems trusting my PC on Windows 8.1. I think they fixed that issue in 8.1. If its on 8.1 that you are having the issue, then that would be strange, but there are probably others having the same troubles.

You may be getting that message if your Microsoft account was ever hacked or compromised at some point. A friend of mine had a Microsoft account that wouldn't work. Kept on having security errors, saying he needed to change security settings before it would work. He ended up creating a new account and shut the old one off. He has no problems now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    Intel Core 2 Quad Q6600 2.40 ghz
    Motherboard
    ASUS P5K PRO
    Memory
    2 GB DDR2
    Graphics Card(s)
    PNY NVIDIA Geforce GT 630
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
It's funny you should mention that. It was Windows 8. Then I installed 8.1 and it has now switched to Verify PC instead of Trust. I will give it a few days, as it's not that important. It's my mother's PC and she isn't a heavy PC user, just checks her emails occasionally and the fact that it isn't Trusted doesn't seem to have affected receiving emails.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Glad to hear. I had a feeling it would eventually verify. Cheers.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    Intel Core 2 Quad Q6600 2.40 ghz
    Motherboard
    ASUS P5K PRO
    Memory
    2 GB DDR2
    Graphics Card(s)
    PNY NVIDIA Geforce GT 630
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
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