Windows 8 and 8.1 Forums

Windows 8.1 Can't use Factory Reset, Drive/Partition miss

  1. #21

    Posts : 5
    windows 8.1

    Click image for larger version

    Inside sources\recovery there is a folder names as old as you can see in the above image
    Click image for larger version

    And inside old its appears to be empty

      My System SpecsSystem Spec

  2. #22

    Posts : 2,613
    Windows 3.1 > Windows 10

    you need to un-hide your system files so you can see the hidden contents

    Attachment 60674

    you can try - extract the zip file and copy the two files into the sources folder
      My System SpecsSystem Spec

  3. #23

    Posts : 5
    windows 8.1

    Thanks KYHI
    i have managed to do the reset some how. I find a software called asus backtracker and i then created recovery image on a usb using that software. this recovery was bit different from the one created by the window then i booted from that usb and it finally gave me the recovery option. Thanks for your help. I really appreciate it. Thanks A Million!!

      My System SpecsSystem Spec

  4. #24

    Hi KYHI ,

    i am having same issue, can you please give me the two files ? as the last ones are no longer valid .

      My System SpecsSystem Spec

  5. #25

    Posts : 7
    windows 10

    Hello KYHI
    !! I am having similar problems too
    any help pls
      My System SpecsSystem Spec

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Windows 8.1 Can't use Factory Reset, Drive/Partition miss

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