Hi
I built my computer a few weeks ago and it has been working great although sometimes it locks up completely. This has happened when I am in front of the computer but also when I leave it alone for some time and come back to find it frozen or barely responding before becoming completely frozen. The CPU is an Intel i5-4690K, 8GB of Crucial RAM, I use a gigabyte board, MSI GTX 970, and a Samsung EVO SSD. I am do not overclock any of the components. I use this system almost exclusively for gaming and some BitTorrent downloading using the Deluge client. Reinstalling Windows did not solve the issue. I have tried opening task manager when the issue occurred, to see if something is using up all of the memory, CPU, or reading or writing from the SSD too much, only to receive an error advising it could not be found - task manager worked fine on reboot. Trying to launch RealTemp.exe I received the following error: the application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line too sxstrace.exe tool for more detail'. After that another error appeared with no title on the window: 'open driver handle failure!'. When ever this happens it eventually results in my having to cold reboot the computer.
Have you ever encountered this issue or heard of something similar?
Is there logs somewhere I could check after rebooting to see what is causing the problem?
I built my computer a few weeks ago and it has been working great although sometimes it locks up completely. This has happened when I am in front of the computer but also when I leave it alone for some time and come back to find it frozen or barely responding before becoming completely frozen. The CPU is an Intel i5-4690K, 8GB of Crucial RAM, I use a gigabyte board, MSI GTX 970, and a Samsung EVO SSD. I am do not overclock any of the components. I use this system almost exclusively for gaming and some BitTorrent downloading using the Deluge client. Reinstalling Windows did not solve the issue. I have tried opening task manager when the issue occurred, to see if something is using up all of the memory, CPU, or reading or writing from the SSD too much, only to receive an error advising it could not be found - task manager worked fine on reboot. Trying to launch RealTemp.exe I received the following error: the application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line too sxstrace.exe tool for more detail'. After that another error appeared with no title on the window: 'open driver handle failure!'. When ever this happens it eventually results in my having to cold reboot the computer.
Have you ever encountered this issue or heard of something similar?
Is there logs somewhere I could check after rebooting to see what is causing the problem?
My Computer
System One
-
- OS
- Windows 8.1, Ubuntu 13.10, Debian 7, and Kali 1.0.6
- Computer type
- Laptop
- System Manufacturer/Model
- Asus Zenbook UX32A
- CPU
- Intel i5 3317U
- Motherboard
- Intel® HM76 Express Chipset
- Memory
- 4GB
- Graphics Card(s)
- Intel HD 4000
- Browser
- Firefox and Chrome
- Antivirus
- Avast Free ad Malwarebytes Anti-Malware Free