Windows 8 and 8.1 Forums

Factory Reset, still get the FREE Windows 8.1 upgrade?

  1. #1

    Posts : 3
    Windows 8.1

    Factory Reset, still get the FREE Windows 8.1 upgrade?

    Hi guys!

    So I want to factory reset my SONY laptop. When I purchased it it came with Windows 8 and then when Windows 8.1 came out I got the free upgrade. My question is: If I factory reset my laptop will I be able to get the free upgrade to Windows 8.1? Or will I be stuck with just Windows 8?

    Thanks in advance,

      My System SpecsSystem Spec

  2. #2

    Posts : 879
    Windows 10

    If you have an OEM PC that came with Windows 8 preinstalled and you updated to Windows 8.1, then when you refresh or reset Windows, it will reinstall Windows 8 from hard drive recovery partition (recovery image location) or from the recovery USB flash drive. Afterwards, you will need to update to Windows 8.1 via the Store again.


    Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then youll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

    KB2871389 (direct download link)
    - All supported x86-based versions of Windows 8:
    - All supported x64-based versions of Windows 8:

    But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.
      My System SpecsSystem Spec

  3. #3

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    I used factory recovery disks to reset my pc.

    Using a Macrium image I went straight from 8 oem to 8.1.1 Pro.
    It activated automatically.

    In another post I posted this link to the store 8.1---

    Downloads - Microsoft Windows

    Hope this helps.
      My System SpecsSystem Spec

  4. #4

    Posts : 341
    Win8.1 64bit, Windows 10 TP on VMWare Player

    Or you could go straight to a clean install of 8.1, but you would lose all the software Sony gave you in addition to W8. You should be able to get anything you really need/want from Sony.

    Option 1 of this tutorial works for computers with OEM installs.

    Windows 8 and Windows 8.1 ISO - Download or Create
      My System SpecsSystem Spec

  5. #5

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    Yes, you can upgrade from 8.0 to 8.1 again, after restoring your PC to 8.0. It will be the same process you used the first time you did it. Do all the Windows updates for Windows 8.0 and then open the Windows Store to upgrade to 8.1. Or as mentioned, download an ISO and do a clean install of 8.1. The Windows 8.1 install media you get with the Microsoft Media Creation Tool will use you OEM 8.0 key automatically. Assuming you download the correct version, Core, Pro or Single Language. It has to match what was installed at the factory for the embedded key to work. Example, if your PC came with 8.0 (Core) you down load 8.1 (Core), if it was 8.0 pro you download 8.1 Pro, etc.
      My System SpecsSystem Spec

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