Hi. I shut down my computer earlier today, and when I attempted to restart it today I got to the login screen fine. However after putting in my password something starts going. The screen stays black and a window labelled 'PwmChromeGPOMod.exe - Bad Image' comes up with the following text:
'C:\WINDOWS\Temp\TmDbg32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.'
Behind that window there is one blank window labelled 'C:\Program Files\Trend Micro\TMIDS\PwmChromeGPOMod.exe'. If I click OK, a window pops up labelled 'Error' and saying that 'Installation failed'. If I click OK again here the Bad Image windows pop up again and the whole thing will repeat.
If I force a shutdown and restart by holding down the power button, I can get back to the login screen but everything still happens the same if I try to log in. I have no idea where to go from here, and any help would be enormously appreciated -- it's been a while since I've backed up and I really don't want to lose anything. Thank you.
Regards,
Miles
'C:\WINDOWS\Temp\TmDbg32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.'
Behind that window there is one blank window labelled 'C:\Program Files\Trend Micro\TMIDS\PwmChromeGPOMod.exe'. If I click OK, a window pops up labelled 'Error' and saying that 'Installation failed'. If I click OK again here the Bad Image windows pop up again and the whole thing will repeat.
If I force a shutdown and restart by holding down the power button, I can get back to the login screen but everything still happens the same if I try to log in. I have no idea where to go from here, and any help would be enormously appreciated -- it's been a while since I've backed up and I really don't want to lose anything. Thank you.
Regards,
Miles
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Toshiba Satellite C855
- CPU
- Intel Core i3-3110M CPU @ 2.40GHz
- Memory
- 4.00 GB
- Browser
- Firefox 33.1
- Antivirus
- Trend Micro