Windows Boot Manager, missing files error in ASUS Tablet

lejoanacamacho

New Member
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1
Good evening, everyone.

So, I got a new ASUS tablet for Christmas. The OS was Windows 8, but it kept telling me to update to Windows 8.1 or else I wasn't able to download any apps or so. To do that, I had to look for updates with Windows Update first. When all the updates were ready to go, I went to the Store and tranfered Windows 8.1. Then it told me to reboot. So I did. And, when I do that, the thing tells me that there's some kind of error. I wasn't able to do a system restore or a repair or a recovery or what so ever. Nothing worked. So, I did what everyone does in such a situation. I went online and looked for a solution. I came across this site: Fixing the Windows Bootloader via the setup DVD. I followed its' instructions, but I must have done something wrong...

On "attempt three" (on the link) I couldn't manage to find that C:\Boot he talks about. It kept telling me that it couldn't find the patch. So, I thought, "maybe it's something else..." and I took the patch from the "Windows Boot Manager" thing that appeared somewhere... and I must have done something or deleted something when following the instructions... and now there is no way I can get it to work.



Can someone pleaaaase help me? I'm usually pretty handy with technology but I've never worked with tablets and I personaly dislike Windows 8.



Thank you so much for yout time and attention!



Atached there is a pdf with a scan of the message that I come across everytime I turn that tablet on. I can't get passed it.
 

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  • error message.pdf
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My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    ASUS
The error message appears to say that it can't find \Windows\System32\winload.exe
It's most likely one of the following:
- missing from the disk
- the BCD entry is misconfigured
- there may be disk problems (hardware)

Are you able to access the System Repair menu?
Can you get into a Command Prompt?

If not, then I'd have to suggest resetting the system to it's factory state.
If unable to do that, then I'd request recovery media from Asus to restore it

If it's still within the return policy period, you may just want to return it and avoid all of the hassles.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
download windows 8.1 setup media - Create installation media for Windows 8.1 - Windows Help

boot from the setup media and instead of selecting install - select "repair this computer" bottom left corner

Since this is a New xmas PC - windows 8 is dead anyway and you are being forced into windows 8.1 - I would suggest you download the MFG's drivers for your system and do a clean install of windows 8.1
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
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