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Slow boot, login page missing profile picture/password box
My computer was displaying some abnormal behavior this weekend where it was registering the touchpad portion, but not the keyboard portion of my Logitech wireless keyboard-touchpad combo. I thought a simple reboot would solve the problem, but it's only led to a whole bigger issue.
The reboot process much more slowly than normal, but computer did load eventually load the lock screen correctly. However, when I click to move to the login screen, I'm met with mostly blank login screen with no login box and no apparent way to login. The only things on the screen are the accessibility and power buttons in the lower corners of the screen. I've included a screenshot below.
Any ideas on how to fix this short of a clean install of Windows 8.1? I've tried rebooting four or five times and I get the same login screen each time. I also tried to "refresh" my Windows installation, but it failed around 13%
Thanks!
OS
Windows 8.1
Computer type
PC/Desktop
CPU
Intel Core i5-3570
Motherboard
Gigabyte GA-H77N-WIFI
Memory
Kingston ValueRAM 8GB (2X4GB) DDR3 1333 CL9 240-PIN SDRAM
Graphics Card(s)
Gigabyte GV-R785OC-2GD
Hard Drives
WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX
PSU
XFX 650W XXX
Case
Bitfenix Prodigy mITX
Keyboard
Logitech Wireless Touch Keyboard K400
Mouse
Logitech Wireless Touch Keyboard K400
Antivirus
Avast Free
safe mode.
For details on how to enter safe mode contact your pc manufacturer or your motherboard manufactorer.
In most cases you hold/repeat press F8
OS
Windows 11 Pro 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Custom
CPU
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0)
Memory
32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
Graphics Card(s)
Nvidia GeForce RTX 3070Ti
Monitor(s) Displays
Philips 32:9 SuperWide curved LCD display 499P9H/00
Screen Resolution
5120 x 1440
Hard Drives
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe
2TB Crucial SSD
2TB SanDisk SSD
1TB Cruciaul SSD
240GB HyperX SSD
PSU
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD
Case
PHANTEKS ECLIPSE P400 AIR MIDI TOWER CASE - BLACK
Cooling
BeQuiet Dark Rock 4
Keyboard
Logitech MX Keys
Mouse
Logitech MX Master 3
Internet Speed
350 Mb/s Download and 35 Mb/s Upload
Browser
Google Chrome
Antivirus
Bitdefender Endpoint Security
Thanks!
Is there anything you recommend I do once I login via Safe Mode? Or should restarting after I login while in Safe Mode be enough to get things back on track?
OS
Windows 8.1
Computer type
PC/Desktop
CPU
Intel Core i5-3570
Motherboard
Gigabyte GA-H77N-WIFI
Memory
Kingston ValueRAM 8GB (2X4GB) DDR3 1333 CL9 240-PIN SDRAM
Graphics Card(s)
Gigabyte GV-R785OC-2GD
Hard Drives
WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX
PSU
XFX 650W XXX
Case
Bitfenix Prodigy mITX
Keyboard
Logitech Wireless Touch Keyboard K400
Mouse
Logitech Wireless Touch Keyboard K400
Antivirus
Avast Free
Booting to safe mode might solve it but to be on the safe side when the F8 menu shows up select safe mode with cmd. Then in the cmd type sfc /scannow. This scans the system and try's to fix any and all problems.
Let me know how this works out!
OS
Windows 11 Pro 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Custom
CPU
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0)
Memory
32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
Graphics Card(s)
Nvidia GeForce RTX 3070Ti
Monitor(s) Displays
Philips 32:9 SuperWide curved LCD display 499P9H/00
Screen Resolution
5120 x 1440
Hard Drives
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe
2TB Crucial SSD
2TB SanDisk SSD
1TB Cruciaul SSD
240GB HyperX SSD
PSU
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD
Case
PHANTEKS ECLIPSE P400 AIR MIDI TOWER CASE - BLACK
Cooling
BeQuiet Dark Rock 4
Keyboard
Logitech MX Keys
Mouse
Logitech MX Master 3
Internet Speed
350 Mb/s Download and 35 Mb/s Upload
Browser
Google Chrome
Antivirus
Bitdefender Endpoint Security
I was able to login in with Safe Mode, but sfc /scannow fails at 3% during the verification process with the error: "Windows Resource Protection could not perform the requested operation."
OS
Windows 8.1
Computer type
PC/Desktop
CPU
Intel Core i5-3570
Motherboard
Gigabyte GA-H77N-WIFI
Memory
Kingston ValueRAM 8GB (2X4GB) DDR3 1333 CL9 240-PIN SDRAM
Graphics Card(s)
Gigabyte GV-R785OC-2GD
Hard Drives
WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX
PSU
XFX 650W XXX
Case
Bitfenix Prodigy mITX
Keyboard
Logitech Wireless Touch Keyboard K400
Mouse
Logitech Wireless Touch Keyboard K400
Antivirus
Avast Free
New Member
VIP Member
Guru
You might try Dism /Online /Cleanup-Image /RestoreHealth It may appear to be frozen at 20% but let it run
Then do the sfc /scannow command again and reboot.
OS
windows 8.1 Update 1 Pro 64bit
System Manufacturer/Model
Pavillion H8-1202
CPU
I7-2600 @ 3.4 GHz
Motherboard
PEGATRON
Memory
8 GB
Graphics Card(s)
NIVDIA GeForce GT 520
Sound Card
Realtek ALC656GR CODEC
Monitor(s) Displays
Samsung SyncMaster S22B350
Screen Resolution
1920X1080 32 bit color
Hard Drives
Samsung 850 EVO SSD 500GB
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Logitech M510
You might try Dism /Online /Cleanup-Image /RestoreHealth It may appear to be frozen at 20% but let it run
Then do the sfc /scannow command again and reboot.
This also failed, unfortunately. It returned:
"Error: 1117
The request could not be performed because of an I/O device error"
Thank you both for all of your help so far.
OS
Windows 8.1
Computer type
PC/Desktop
CPU
Intel Core i5-3570
Motherboard
Gigabyte GA-H77N-WIFI
Memory
Kingston ValueRAM 8GB (2X4GB) DDR3 1333 CL9 240-PIN SDRAM
Graphics Card(s)
Gigabyte GV-R785OC-2GD
Hard Drives
WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX
PSU
XFX 650W XXX
Case
Bitfenix Prodigy mITX
Keyboard
Logitech Wireless Touch Keyboard K400
Mouse
Logitech Wireless Touch Keyboard K400
Antivirus
Avast Free
New Member
VIP Member
Guru
From an elevated command prompt type chkdsk <volume drive letter> /r /f
If you receive the message 'Would you like to schedule this volume to be checked the next time your system restarts?' press 'Y' then enter then reboot so it may perform the process.
This will take a while to run
OS
windows 8.1 Update 1 Pro 64bit
System Manufacturer/Model
Pavillion H8-1202
CPU
I7-2600 @ 3.4 GHz
Motherboard
PEGATRON
Memory
8 GB
Graphics Card(s)
NIVDIA GeForce GT 520
Sound Card
Realtek ALC656GR CODEC
Monitor(s) Displays
Samsung SyncMaster S22B350
Screen Resolution
1920X1080 32 bit color
Hard Drives
Samsung 850 EVO SSD 500GB
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Logitech M510
Sorry, I am unable to help any further.
I hope my help so far has been valuable to you and I will be glad to attempt to help in future.
OS
Windows 11 Pro 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Custom
CPU
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0)
Memory
32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
Graphics Card(s)
Nvidia GeForce RTX 3070Ti
Monitor(s) Displays
Philips 32:9 SuperWide curved LCD display 499P9H/00
Screen Resolution
5120 x 1440
Hard Drives
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe
2TB Crucial SSD
2TB SanDisk SSD
1TB Cruciaul SSD
240GB HyperX SSD
PSU
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD
Case
PHANTEKS ECLIPSE P400 AIR MIDI TOWER CASE - BLACK
Cooling
BeQuiet Dark Rock 4
Keyboard
Logitech MX Keys
Mouse
Logitech MX Master 3
Internet Speed
350 Mb/s Download and 35 Mb/s Upload
Browser
Google Chrome
Antivirus
Bitdefender Endpoint Security
Just the Janitor
VIP Member
Guru
shutdown computer ,unplug from power source,hold power button in for about 1 minute ,then remove and reseat Ram,unplug and replug harddrive ,start computer again
OS
win8.1.1 enterprise
Computer type
PC/Desktop
System Manufacturer/Model
Hinze57
CPU
AMD FX 6100 6core 3.30gHz
Motherboard
gigibyte ga-78lmy-s2p
Memory
4gig ddr3
Graphics Card(s)
Radon hd5000 Series
Sound Card
onboard realtek hd
Monitor(s) Displays
19" viewsonic/ 22"Samsung
Screen Resolution
1680x1050
Hard Drives
128gig ssd Kingston
80gig WD 10000 rpm spinner
Case
micro
Keyboard
microsoft curve 200
Mouse
Logitech wireless M215
Internet Speed
high speed 20
Browser
ie 11
Antivirus
windows defender
Other Info
updated enterprise apr 2/14