Screen not turning off

osandu

New Member
Messages
2
Hi guys!I have a Toshiba Encore tablet with windows 8.1 on it. After an update yesterday, the screen doesn't turn off when it gets in sleep mode.It turn black, but it still has the background light on.The same update messed up the screen luminosity.It is set to maximum by default, and no matter how much I change it, nothing happens.The battery drains very fast with the screen on this way and I really don't know how to solve it.I tried system restore, but it didn't have any images saved, so I need a solution apart from that.Many thanks!
 

My Computer

System One

  • OS
    windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    k53sc
    CPU
    2670qm

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

My Computer

System One

  • OS
    windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    k53sc
    CPU
    2670qm
I would try the Toshiba Forum. If an update is causing it then a lot of people would likely be looking there for an answer.

Also someone may chime in here that has a work-around.
Myself I turn auto updates off because it's too many changes to track. When something goes weird it takes too much time to track it down. If it is something that fixes a problem I notice on my system then I'll install it manually.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
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