goingbacktowin7
New Member
- Messages
- 2
So basically I let windows update download and install the updates and it asked me to restart my PC. I did and when I booted up it put me on the updating screen.. The progress got to 99% then it told me there was a problem and it couldn't install the updates so it had to "undo the changes".
Waited 2 hours on the "Undoing changes" screen before manually restarting the PC only to be put on the "Undoing changes" screen again... That was 7 hours ago.
Here is what I CAN'T do:
1) Can't restore system because it says my anti-virus won't let me
2) Can't disable anti-malware on start up from advance recovery because it puts me back on "Undoing changes"
3) Can't go into safe mode because it puts me back on the "Undoing changes" Screen
4) Can't do a system refresh with my Win 8.1 Pro boot USB because it says it is unable to do so
I've spent the majority of my day trying to fix this broken mess and short of reformatting the PC nothing seems to work. I'd prefer not to reformat the PC because I have files which I need on the PC (and although I have backups of those files else where, they are older backups)
Any ideas would be appreciated.
Waited 2 hours on the "Undoing changes" screen before manually restarting the PC only to be put on the "Undoing changes" screen again... That was 7 hours ago.
Here is what I CAN'T do:
1) Can't restore system because it says my anti-virus won't let me
2) Can't disable anti-malware on start up from advance recovery because it puts me back on "Undoing changes"
3) Can't go into safe mode because it puts me back on the "Undoing changes" Screen
4) Can't do a system refresh with my Win 8.1 Pro boot USB because it says it is unable to do so
I've spent the majority of my day trying to fix this broken mess and short of reformatting the PC nothing seems to work. I'd prefer not to reformat the PC because I have files which I need on the PC (and although I have backups of those files else where, they are older backups)
Any ideas would be appreciated.
My Computer
System One
-
- OS
- Windows 8.1 Pro