Windows 8 and 8.1 Forums

Shutting Down Unexpectedly

  1. #21

    I just shut it down, and it's not wanting to shut down.

      My System SpecsSystem Spec

  2. #22

    The monitor is off, but the tower is not.
      My System SpecsSystem Spec

  3. #23

    I'm in the BIOS setup utility now, and it says that Deep Power Off Mode is enabled.
      My System SpecsSystem Spec

  4. #24
      My System SpecsSystem Spec

  5. #25

    This is my recent error from the Event Log.

    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 11/17/2014 8:44:17 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Cindy-PC
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe0002f0fb060, 0xffffd001ccc06aa0, 0xffffe000315d9170). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 111714-14359-01.
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <TimeCreated SystemTime="2014-11-17T14:44:17.000000000Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />
    <Data Name="param1">0x0000009f (0x0000000000000003, 0xffffe0002f0fb060, 0xffffd001ccc06aa0, 0xffffe000315d9170)</Data>
    <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
    <Data Name="param3">111714-14359-01</Data>
      My System SpecsSystem Spec

  6. #26

    It's fixed. It had some issues with power and sleep as all other Windows 8 and 8.1 computers have been having.
      My System SpecsSystem Spec

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Shutting Down Unexpectedly

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