HELP!!! can't refresh pc from toshiba recovery image

REC

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Hi I have a Toshiba L875-12v
Serial Number ZC317533R
I discovered that the windows reagentc was disabled then I enabled it then when I clicked refresh your computer without affecting your files it came out with there was a problem refreshing your pc

please help I want to go back to windows 8
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Z317533R
    CPU
    Intel Core i5 3230M
    Motherboard
    Intel PLCSF8
    Memory
    8GB
    Graphics Card(s)
    AMD Radeon HD 7670M
    Browser
    Firefox
    Antivirus
    McAfee
if you use the Toshiba recovery image it will put your laptop back to factory setup ,the way it was when you first bought it .you will loose all your files .




if your laptop came with win8 and you updated to win8.1 then you have an issue ,that's why you get the message you get.
to the best of my knowledge you cant get back to win8 from 8.1 using this feature ,you will need to back up your personal files ,and use the Toshiba recover to get back to win8 .


check out this thread ,its about the same thing you are trying to do ,good luck .
http://www.eightforums.com/installation-setup/53806-windows-8-1-downgrade-back-windows-8-a.html
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
You could also just do a clean install of Windows 8.1, see here: Windows 8 and Windows 8.1 ISO - Download or Create

The updated Option One shows you how to use a Microsoft provided tool (mediacreationtool.exe) to download any version of 8.1 for either 32 or 64 bit, regardless of what computer (bit wise) you are running from.

The tool must be run from a Windows 7, 8 or 8.1 computer.

If you go this route, make sure you backup anything you don't want to lose before doing so.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I will try that

You could also just do a clean install of Windows 8.1, see here: Windows 8 and Windows 8.1 ISO - Download or Create

The updated Option One shows you how to use a Microsoft provided tool (mediacreationtool.exe) to download any version of 8.1 for either 32 or 64 bit, regardless of what computer (bit wise) you are running from.

The tool must be run from a Windows 7, 8 or 8.1 computer.

If you go this route, make sure you backup anything you don't want to lose before doing so.

Thanks I will do that but can I create a custom recovery image
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Z317533R
    CPU
    Intel Core i5 3230M
    Motherboard
    Intel PLCSF8
    Memory
    8GB
    Graphics Card(s)
    AMD Radeon HD 7670M
    Browser
    Firefox
    Antivirus
    McAfee

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
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