Photo Viewer not working

Jeneh

New Member
Messages
2
Hey guys,

I've been facing problems lately. It seems that after few Windows 8.1 updates, my Photo Viewer has stopped working. I'm not sure what's up but it says "Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer."

Here's a screenshot. I've set the red arrow as an example of two PNG files, one works fine while the other seems to be corrupted. I am not exactly sure what to do, it seems that saving images as PNG in Paint works just fine, but not when downloading files from the internet. And yes, Photo Viewer is set as default.

1.png

I've also run sfc/scannow but it says it did detect corrupted files but couldn't fix them.

In the Windows Update I can see lots of failed attempts to install/update some files, and I'm not sure if because of that, Photo Viewer doesn't work. One thing I also noticed that in Properties, the Photo Viewer icon is broken (not the usual one as always)

2.png

Any help would be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4460 3.20 GHz x2
    Memory
    8 GB
    Graphics Card(s)
    GeForce GTX 760
    Monitor(s) Displays
    2
    Screen Resolution
    24 inch & 27 inch
    Browser
    Chrome
    Antivirus
    Malwarebytes & Avast
    Other Info
    Prebuilt
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