Windows 8 and 8.1 Forums

Cannot open anything (like Steam) or shutdown/restart

  1. #1

    Posts : 1
    Windows 8

    Cannot open anything (like Steam) or shutdown/restart

    Hi, I'm using a Windows 8 computer, and sometimes this occurs randomly (kind of frequently). My computer basically "freezes" and I can't open anything at all. (ex. Steam, launcher) However, I can open my browser and use it unaffected at all. When I manage to open one of the apps like Control Panel, I click one of the button and it freezes up, not to mention I can't open task manager either. Then when I try to shut down my computer or restart it, it gets stuck in the "shutting down" or "restarting" forever. I never tested how long that lasted, I usually just end up holding the power button and shutting it down manually. I have Norton 360 antivirus and i scanned my computer, but it didn't find any viruses. So I don't know what is wrong, because this happens randomly at times. Please help :l

      My System SpecsSystem Spec

  2. #2

    Posts : 683
    Win 8.1.1 Pro x64
      My System SpecsSystem Spec

Cannot open anything (like Steam) or shutdown/restart

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