black screen laptop

Kylie

New Member
Messages
4
my windows 8 acer aspire laptop
turns on fan+lights work
but only have black screen will not do anything
if i wait 5 mins or so it powers of again
 

My Computer

System One

  • OS
    windows 8
Which drivers have you updated lately? Have you done a BIOS upgrade? What software have you installed lately? Has your hard drive failed? Have you run a Memtest to insure your RAM is not loose or failing. These are few of the things that can cause this problem. Have you plugged in to a external monitor What happens if you do?
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
I brought from friend as they couldn't fix it and it looked like a upgrade from mine.
i have tried a few things not sure about the bios upgrade though??
haven't installed anything i don't think, because nothing will boot looks quite new so was thinking hard drive would be fine??
Memtest is that the RAM card moving from 1 slot to the other?? that doesn't do anything still black screen. have not put ram into any other computer.
i have external monitor but there is no input for the cord with the pins on my laptop so unsure how to test.
 

My Computer

System One

  • OS
    windows 8
I brought from friend as they couldn't fix it and it looked like a upgrade from mine.
i have tried a few things not sure about the bios upgrade though??
haven't installed anything i don't think, because nothing will boot looks quite new so was thinking hard drive would be fine??
Memtest is that the RAM card moving from 1 slot to the other?? that doesn't do anything still black screen. have not put ram into any other computer.
i have external monitor but there is no input for the cord with the pins on my laptop so unsure how to test.
 

My Computer

System One

  • OS
    windows 8
I brought from friend as they couldn't fix it and it looked like a upgrade from mine.
i have tried a few things not sure about the bios upgrade though??
haven't installed anything i don't think, because nothing will boot looks quite new so was thinking hard drive would be fine??
Memtest is that the RAM card moving from 1 slot to the other?? that doesn't do anything still black screen. have not put ram into any other computer.
i have external monitor but there is no input for the cord with the pins on my laptop so unsure how to test.

With out knowing these things its pretty hard to get any Idea at all what the problem is? I suggest you get on the Manufactures support Forum web site Where you'll find others with the same notebook you have and perhaps some specific help. You could download the Restore disk from the manufacture perhaps and try to restore it to factory condition. However if your dealing with a botched BIOS upgrade that would not help or if hardware is failing that would help either so it worth giving that a try.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
I was told few people have tried fixing by pushing lots of keys and made up combination keys eg alt+windows button +f10 .
then been left battery had gone flat and since then it has never started up again!
there was never any disks or usb sticks used before i got it,
i have tried to boot with usb stick a bios and windows installer downloaded from website but i don't think it did anything couldnt get it to read/work. still black screen and nothing.
i also have a windows 7 install disk for an old computer but i cant even get this to read either when start it up with disk in.
i was trying to do fresh install to start again but i had no install disk and the computer has win 8 installed so didnt really want to pay for another win 8 install, not so rich unfortunately. specially if that is not even needed??
restore disk would this be free to download do you know and or recommend i try??
I will try other forum also thank-you so much for your help.
if i am dealing with a botched BIOS upgrade can i restore this myself ?? or will this be mega dollars$$$at a computer man
it feels so good to be able to talk to someone about this as it is driving me crazy i have 3 laptops now and 1 screen is cracked
1 i think needs more RAM
and now this 1.
I prob should of just brought 1 brand new laptop and not tried to save money and time by wasting on 2 bits of rubbish
thank you thank you
 

My Computer

System One

  • OS
    windows 8
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