Solved Unable to start programmes and unable to restart

TheOne320

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Messages
15
So sometime I get this weird condition, where I am unable to open any programmes, even task manager will not open. When this happens, I am also unable to shutdown or restart the PC. The only way to solve this is to push the reset button and after the reboot windows runs normally again until the next time it happens. Does someone know what could be causing this? I attached the debug files and my system specs are current.
 

Attachments

  • ALEX-PC-24_10_2014_140101,02.zip
    1.1 MB · Views: 67

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770K
    Motherboard
    Gigabyte G1.Sniper 3
    Memory
    4xG Skill Sniper F3-14900CL9-4GBSR
    Graphics Card(s)
    Asus GTX660 TI-DC2 Series
    Sound Card
    Creative CA0132 @ Intel Panther Point PCH - High Definition Audio Controller [C-1] PCI
    Monitor(s) Displays
    Dell 2709W (Digital)
    Screen Resolution
    1920*1200
    PSU
    Enermax EMG700AWT
Try downloading this batch file & right click it & unblock it & then right click it & choose Run as administrator---

Download-- View attachment dism.bat
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>pause
Press any key to continue . . .


I will do the memory test over night.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770K
    Motherboard
    Gigabyte G1.Sniper 3
    Memory
    4xG Skill Sniper F3-14900CL9-4GBSR
    Graphics Card(s)
    Asus GTX660 TI-DC2 Series
    Sound Card
    Creative CA0132 @ Intel Panther Point PCH - High Definition Audio Controller [C-1] PCI
    Monitor(s) Displays
    Dell 2709W (Digital)
    Screen Resolution
    1920*1200
    PSU
    Enermax EMG700AWT
Your scans turned out good. :)


C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>pause
Press any key to continue . . .


I will do the memory test over night.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
There is always this---

screenshot_154.jpg

or metro---

screenshot_154.jpg

Ergo---

screenshot_154.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Then there is this---

screenshot_154.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Can harddrive failure cause this, even if the failed drive is not the system drive?

*edit*

Ok, so I did CHKDSK /R on a drive which CrystalDiskInfo gave a warning for and it found two bad sectors and replaced them. I hope that was the only problem. I will mark this as solved if I don't get any problems for a week. Replacement HDD is already ordered.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770K
    Motherboard
    Gigabyte G1.Sniper 3
    Memory
    4xG Skill Sniper F3-14900CL9-4GBSR
    Graphics Card(s)
    Asus GTX660 TI-DC2 Series
    Sound Card
    Creative CA0132 @ Intel Panther Point PCH - High Definition Audio Controller [C-1] PCI
    Monitor(s) Displays
    Dell 2709W (Digital)
    Screen Resolution
    1920*1200
    PSU
    Enermax EMG700AWT
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