windows 8.1 is not starting

Canute Rolin

New Member
Messages
2
Location
mangalore, karnataka, India
its been quite a while since this problem was there. my toshiba lap was working well... suddenly one day (I think after updates) my lap is not opening up. it opens the toshiba logo and immediately goes to the setup screen. sometimes the keys wont work. it always boots up like that no matter how many times I try to either save changes or discard changes and start. I would like to know whether it could be a hardware problem or software and how could I solve it. I desperately need my photos and other documents, games..... ps. I am not a geek in computing......simplifing things a bit would help:D
thanks in advance:thumb::thumb:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    lap: toshiba, pc: custom made
    CPU
    lap:intel 3rd gen i5-4200M @ 2.50Ghz, pc: 3rd gen i3
    Motherboard
    lap: no idea pc: gigabyte
    Memory
    4 GB
    Graphics Card(s)
    lap: no idea pc: nvidia gforce........ then forgot it
    Browser
    IE 10,11
    Antivirus
    Kaspersky
problem solved, but.....

hey guys.....my lap instantly woke up as if from the dead and everything seems normal except for a little bit of lesser performance:shock::). now I wanted to do a backup of it in case anything happens, so a system image backup is required.... i wanted to do a backup in such a manner that if my software messes up I can boot up from a DVD, how is that done?? by a recovery option that I have seen above the system Image backup or is that much enough?? (ie the system Image backup??)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    lap: toshiba, pc: custom made
    CPU
    lap:intel 3rd gen i5-4200M @ 2.50Ghz, pc: 3rd gen i3
    Motherboard
    lap: no idea pc: gigabyte
    Memory
    4 GB
    Graphics Card(s)
    lap: no idea pc: nvidia gforce........ then forgot it
    Browser
    IE 10,11
    Antivirus
    Kaspersky
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