Green "Please Wait" screen appears when booting

hamburglar

New Member
Messages
15
Whenever I restart my computer, after I log on and my desktop displays, I immediately get a green screen that says "Please Wait" and lasts for about 10 seconds.

It doesn't seem to affect my computer, but it is slightly annoying. Here is a screenshot of what is happening.

Image 027.png

I'm running Windows 8.1 64-bit
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    Intel Core i5-3210M 2.50 GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce GT635M 2GB
    Screen Resolution
    1600x900
When did the problem start? Have you scanned for malware? What if you click Cancel?

If this only happens at boot, you need to look at what starts with Windows. Autoruns will tell you more than you need to know - but you might first try WinPatrol - free, but the Pro version is well worth it, IMO.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
When did the problem start? Have you scanned for malware? What if you click Cancel?

If this only happens at boot, you need to look at what starts with Windows. Autoruns will tell you more than you need to know - but you might first try WinPatrol - free, but the Pro version is well worth it, IMO.

I have scanned for malware and have Malwarebytes Anti-Malware Pro running in the background. I've never really had problems with malware or viruses on my computers.

I can't exactly remember when this started, as it has been going on for a while, but I would guess it was around the time I updated from Windows 8 to Windows 8.1 and also I had uninstalled Avast around that time.

I loaded up the Autoruns programs but there are so many things in there that I have no clue how I could pinpoint which one might cause the green screen.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    Intel Core i5-3210M 2.50 GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce GT635M 2GB
    Screen Resolution
    1600x900
I loaded up the Autoruns programs but there are so many things in there that I have no clue how I could pinpoint which one might cause the green screen.
It is a pretty technical tool. WinPatrol is much more intuitive.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Everything that shows up as a Startup Program either came pre-installed with the computer, or is something I installed and want. Do I have to disable everything and try them one by one to see what's causing the screen to pop up?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    Intel Core i5-3210M 2.50 GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce GT635M 2GB
    Screen Resolution
    1600x900
Just something to run to make sure system files are in order before getting too involved with other possibilities, run sfc /scannow.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Well, it won't hurt to run the system file checker, but since this only happens at startup, and the system runs fine after that, it does not seem to me to be a system file problem, but rather hardware or hardware driver, or some other start up program.

Everything that shows up as a Startup Program either came pre-installed with the computer, or is something I installed and want. Do I have to disable everything and try them one by one to see what's causing the screen to pop up?
There's a good chance much of the pre-installed stuff you don't need. You don't have to do one at a time to start. You can quickly eliminate some by disabling a some, then see what happens. If same thing, pick a different group to try.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Well, it won't hurt to run the system file checker, but since this only happens at startup, and the system runs fine after that, it does not seem to me to be a system file problem, but rather hardware or hardware driver, or some other start up program.

Everything that shows up as a Startup Program either came pre-installed with the computer, or is something I installed and want. Do I have to disable everything and try them one by one to see what's causing the screen to pop up?
There's a good chance much of the pre-installed stuff you don't need. You don't have to do one at a time to start. You can quickly eliminate some by disabling a some, then see what happens. If same thing, pick a different group to try.

Can I just disable startup items through msconfig and the Task Manager, or do I have to do it by disabling the registry entries using something like autoruns?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    Intel Core i5-3210M 2.50 GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce GT635M 2GB
    Screen Resolution
    1600x900
You can use MSCONFIG but note MSCONFIG should not be used to make permanent changes - it is really a troubleshooting tool. But once again, WinPatrol would be easier.

Another advantage to WinPatrol is it will yell (bark, actually) at you when something is trying to add a new or remove an old startup item.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Another advantage to WinPatrol is it will yell (bark, actually) at you when something is trying to add a new or remove an old startup item.
That's why it's also known as Scotty the Watchdog ;)
 

My Computer

System One

  • OS
    Windows 8 64-bit OEM Install Upgraded to 8.1 through Store
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY dv6
    CPU
    Intel(R) Core(TM) i5-3210M CPU @ 2.5GHz
Looking at the screenshot that looks like the Store app opening
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
Looking at the screenshot that looks like the Store app opening
Any way to disable the Store app or disable Metro completely? I don't even use the Windows 8 Metro Start Screen, I use Classic Shell to have a Start button on the bottom left of the screen like previous versions of Windows had.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    Intel Core i5-3210M 2.50 GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce GT635M 2GB
    Screen Resolution
    1600x900
Not sure on disabling, but if you run the app store then press Win Key +C it will open the charms bar, from here select settings

look under preferences and turn off the recommendations, also look under app updates and turn off auto update

I don't have the same issue as you, but I have noticed recently that the app store loads at windows startup

I could be totally wrong, but when I saw the screenshot it looks exactly like the app store opening
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
Back
Top