Windows Installer "stalling then timing out" on 8.1

T

tmyc

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I'm having problems with the windows installer taking a long time installing something. I tried installing a couple programs and the installer box would come on screen, nothing would be happening for the longest time. Then, another box would come up saying something like retry or cancel. I would hit retry, then it would fill some in the progress bar... etc etc etc. Eventually after a couple hours everything was installed. This shouldn't be like this. I remember when I built this computer in March 2014, everything was fine, then in June 2014 this seemed to be the problem. Rebuilt it in July and now 3 monrhs later it seems to be happening again. The first time I accidently did something to try to resolve this and I had to install all my non windows programs on again... so I just did a fresh install and started over. I don't want to do this again. I have most of windows on a 1tb Samsung SSD then Four (4tb) Drives for other things. F: Drive for programs, the others for backup, Video and Music.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    First Build
    CPU
    Intel Haswell I7 4770K (3.5GHz)
    Motherboard
    AsRock Z87 Extreme11/ac
    Memory
    32g RipJaws
    Graphics Card(s)
    EVGA GeForce GTX 780 Ti Superclocked w/ACX Cooler 3GB GDDR5 384bit
    Sound Card
    Creative Sound Blaster ZxR
    Monitor(s) Displays
    Samsung SyncMaster T260HD
    Hard Drives
    (1) Samsung Electronics 840 EVO-Series 1TB 2.5-Inch SATA III
    (4) Western Digital Black 4TB SATA III 7200 RPM 64 MB Cache
    PSU
    AX1200i Digital ATX Power Supply — 1200 Watt 80 PLUS® Platinum Certified Fully-Modular PSU
    Case
    Obsidian Series® 900D Super Tower Case
    Cooling
    Hydro Series™ H100i Extreme Performance CPU Cooler
    Mouse
    Logitech V470 Wireless
    Internet Speed
    65 Down
    Browser
    Chrome
    Antivirus
    Eset Smart Security
    Other Info
    This is a first build for me. My last computer was a Dell Dimension 8200 from 2000. I have had no problems with this new build. Started up from day one. I'm sort of proud of myself for this.

    I am Looking for a nice 28+ inch 4k Monitor. Any suggestions?
I can't say what is causing your issue but one thing you need to save all the work of reinstalling... backups ! Make a running incremental backup as you build your system up, then as soon as something goes wrong you can recover back in minutes.
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
See if your AV is stalling things while checking installation.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
No the anti virus (eset smart security) is disabled. I have seen somewhere else where some people are same problem almost 3 months later. Seems a coincidence.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    First Build
    CPU
    Intel Haswell I7 4770K (3.5GHz)
    Motherboard
    AsRock Z87 Extreme11/ac
    Memory
    32g RipJaws
    Graphics Card(s)
    EVGA GeForce GTX 780 Ti Superclocked w/ACX Cooler 3GB GDDR5 384bit
    Sound Card
    Creative Sound Blaster ZxR
    Monitor(s) Displays
    Samsung SyncMaster T260HD
    Hard Drives
    (1) Samsung Electronics 840 EVO-Series 1TB 2.5-Inch SATA III
    (4) Western Digital Black 4TB SATA III 7200 RPM 64 MB Cache
    PSU
    AX1200i Digital ATX Power Supply — 1200 Watt 80 PLUS® Platinum Certified Fully-Modular PSU
    Case
    Obsidian Series® 900D Super Tower Case
    Cooling
    Hydro Series™ H100i Extreme Performance CPU Cooler
    Mouse
    Logitech V470 Wireless
    Internet Speed
    65 Down
    Browser
    Chrome
    Antivirus
    Eset Smart Security
    Other Info
    This is a first build for me. My last computer was a Dell Dimension 8200 from 2000. I have had no problems with this new build. Started up from day one. I'm sort of proud of myself for this.

    I am Looking for a nice 28+ inch 4k Monitor. Any suggestions?
Installer Hangs/Stalls when installing new programs

I'm still having these problems with Windows Installer program. It stalls/hangs for hours. If I turn off the machine and try to reinstall something it says that it is in the process of installing the program. Do I need to call Microsoft for them to give me an answer?
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    First Build
    CPU
    Intel Haswell I7 4770K (3.5GHz)
    Motherboard
    AsRock Z87 Extreme11/ac
    Memory
    32g RipJaws
    Graphics Card(s)
    EVGA GeForce GTX 780 Ti Superclocked w/ACX Cooler 3GB GDDR5 384bit
    Sound Card
    Creative Sound Blaster ZxR
    Monitor(s) Displays
    Samsung SyncMaster T260HD
    Hard Drives
    (1) Samsung Electronics 840 EVO-Series 1TB 2.5-Inch SATA III
    (4) Western Digital Black 4TB SATA III 7200 RPM 64 MB Cache
    PSU
    AX1200i Digital ATX Power Supply — 1200 Watt 80 PLUS® Platinum Certified Fully-Modular PSU
    Case
    Obsidian Series® 900D Super Tower Case
    Cooling
    Hydro Series™ H100i Extreme Performance CPU Cooler
    Mouse
    Logitech V470 Wireless
    Internet Speed
    65 Down
    Browser
    Chrome
    Antivirus
    Eset Smart Security
    Other Info
    This is a first build for me. My last computer was a Dell Dimension 8200 from 2000. I have had no problems with this new build. Started up from day one. I'm sort of proud of myself for this.

    I am Looking for a nice 28+ inch 4k Monitor. Any suggestions?
same problem here for 6 months now.

tmyc said:
I'm still having these problems with Windows Installer program. It stalls/hangs for hours. If I turn off the machine and try to reinstall something it says that it is in the process of installing the program. Do I need to call Microsoft for them to give me an answer?
Click to expand...

I also have this problem for half a year now. Every installation stalls. Windows updates, normal software... Everything. I found out that restarting in safe mode allows me to install.
 

My Computer

System One

  • OS
    Windows 8.1 64
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