Solved Sudden black screen no BSOD.

banger

New Member
Member
Messages
150
Location
UK
Hi everyone

I was just checking email on my Win 8.1 Pro machine and got a sudden black screen no BSOD. I know my MSI P35 board is a bit old but thought my Video card or monitor had gone. PSU is old but only a couple of years I think and it is a Corsair modular 500w. I know this is a one off but can anyone point me in the right direction of where to look for a possible fault. Switched off at power button when black screen appeared and it wouldn't boot then tried the reset button and the tower switched off for a second and then booted normally. Any ideas?

cheers

Tim
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Hi Thanks for the reply I have a Dell monitor the system was built by Novatech. Looking at the action centre reliability graph there is a critical video hardware error so have cleaned up the MSI Video card and reseated. Looks like a new video card is on the books as it has just happened again unless it is a driver error!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender
I think I have found the problem, the GPU core is 91 C so Im thinking this is way too high need to check the fan.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender
I think I have found the problem, the GPU core is 91 C so Im thinking this is way too high need to check the fan.

Vacuum cleaner with crevice attachment & straw.
& tweasers.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Cleaned, now 70 C and rising. Fan doesnt appear to be working!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Only new fan is in China I can find so decided to buy new card for 30 without fan which will hopefully need just a clean in future, now 84 c
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender
Fixed the fan with some electrical spray cleaner, now sitting at 45c, think I prefer the passive cooling GT 610 I have ordered for future use and keep this as a spare.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender
Good move
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Glad you got it sorted out. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
The new card is in, GT610 didnt realise there was a different driver to my 9500GT, but all ok and 47 c with fanless card!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI MS7360
    CPU
    Intel E8400 (Wolfdale)
    Motherboard
    MS 7360 P35 V1.0
    Memory
    4 GB
    Graphics Card(s)
    MSI Geforce GT610
    Sound Card
    Realtek Onboard
    Monitor(s) Displays
    Dell 19" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 x 500 GB Hitachi and Seagate Drives
    PSU
    Corsair 500W
    Case
    Generic
    Cooling
    2 case fans, Artic CPU Cooler
    Keyboard
    Logitech G19
    Mouse
    MS Comfort 4500
    Internet Speed
    19 mbps
    Browser
    Firefox
    Antivirus
    MS Defender
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