Having Problems with Windows 8.1 x64

nathcee

New Member
Messages
1
Hi, I am currently having the following problems within Windows 8.1

  1. No Audio - Have looked in 'Services' and tried to restart Audio Service to which it is not found, then Windows Audio which is Stopped, tried to start it and get this: Error 0x800706cc: The endpoint is a duplicate. And finally Windows Audio Endpoint Builder which is already running.
  2. Windows Update Service doesn't load up, tried WindowsUpdateDiagnostic but it crashes whilst running. Tried restarting the service which gave an error: Error 1053: The service did not respond to the start or control request in a timely fashion.
  3. AVG Internet Security 2014 isn't running, won't let me start it or open the program.
  4. Control Panel doesn't open, crashes once I click on it.


  • I have also tried to Uninstall the Audio Driver in the Device Manager and reinstall the most up-to-date version which is Realtek High Definition Audio 6.0.1.7010 with still no luck.
  • Tried updating the BIOS on the PC to see if that would help which didn't.
  • Ran HP's Support Solutions software and got a Fault ID of : GGDVWJ-6T778N-MFPWXF-20AC03.
  • Checked for Malware using AdwCleaner and Malwarebytes which found no problems.
  • Tried to restore the PC to an earlier date, which this didn't fix any of the above problems.
  • Ran CCleaner to check for registry errors.

Anyone have any solutions? PC is still guaranteed so I could send it back, but would prefer to be able to fix it to prevent loss of data.

Information:
HP Pavilion 15-e022sa
Windows 8.1 x64 v 6.3.9600
Intel i3-3100M
F.23 BIOS
8 GB RAM
 

My Computer

System One

  • OS
    Windows 8.1 x64
Suggest running from the elevated command prompt (Admin)
sfc /scannow

Dism /Online /Cleanup-Image /RestoreHealth

Then run the sfc command again and reboot.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
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