My right click menu will not stay open in Windows Explorer

I have been battling this issue for a couple of months now. When I try to do anything with a file or folder in Windows Explorer and I right-click the item, the menu will close after a few seconds. This does not happen inside of any programs (or even other OS menus, such as right-clicking the start icon), and it doesn't even happen consistently each time. Sometimes I'm able to quickly select what I need before the menu closes, most times not.

I am using a Microsoft Wireless Mobile Mouse 1000, and I have tried both generic drivers and the Microsoft Mouse & Keyboard Center ones. I have also tried using a wired USB mouse with no change in results. I reinstalled my operating system a few weeks ago for an unrelated issue, and that still didn't fix things!

I'm at the end of my rope with this...does anyone know where else I might do some troubleshooting?

Hi, have you tried installing the latest updates from windows update? If that doesn't fix anything I would talk to the windows helpdesk people who will be able to advise you further! Good luck and let me know how you get on

sunilm said:

Hi, have you tried installing the latest updates from windows update? If that doesn't fix anything I would talk to the windows helpdesk people who will be able to advise you further! Good luck and let me know how you get on

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Hi Sunilm, I'm way beyond basic troubleshooting, though I appreciate the response. I feel like this is an issue specifically with the way the mouse drivers are behaving with the SP2, since reinstalling a fresh copy of everything doesn't fix it, and the fact that nothing similar happens with any other mouse/keyboard setups I have used.

No fix yet, but please others chime in!

Sorry, to clarify, SP2 = Surface Pro 2 (I'm on to many forums, haha). I am running Windows 8.1 Update 1