Built-in Keyboard stops working at syskey Screen

Linda

New Member
Messages
7
I open the computer.
Using built-in laptop keyboard;
I enter Bitlocker password,
It opens to syskey screen and keyboard stops working.
After a couple of restarts and shutdowns, automatic repair opens, redirects me to advanced restart,
I try to go in to safe mode (pressing 4 with internal keyboard and internal touchpad), keyboard still stops working at syskey.
Same with the USB Keyboard. Stops at syskey Screen.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
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