When my friend plugs in his iPhone wanting to download photos from it to the computer, a full screen Metro app opens, which I believe is the Photo app. But it just says Apple iPhone in big letters, and below that "There are no files or folders in this view". There are definitely pictures on the phone, and I had him take a few new ones just to be sure. In Autoplay, iPhone default action is "Import photos and videos (Photo)" so I am assuming this is the Photo app. I ran sfc /scannow, which found no problems, and DISM which said it fixed some corruption, and rebooted. But the issue remains. Any ideas? Thanks
My Computer
System One
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- OS
- Windows 8 Pro