I am new to this site. I just just a new Windows 8 computer I was trying to download 8.1 but it would not allow me because it said that I need to update all updates on my computer before I can download 8.1 but no updates were available. Updates were set manually but then I changed them to update all the time. I then tried to download 8.1 the next day and it still would not allow me to. On my computer today and I turned it off to restart it and it was configurated updates but it failed at 15% and it would not load. It told me not to turn it off but I still did because I could not get out of the screen. I pressed F8 but it would not take me to recovery mode then I read I need to press shift feight and it still did not take me to recovery mode on the boot up screen. Then read that if I turn my computer off three times it would take me to another screen. I did and it did take me to another screen the options were to upload a recovery CD to restart the computer or go ahead and start Windows 8. You not have a recovery disk so I tried to restart windows eight and it did not work it went back to the 15% and froze. Then shut my computer off three more times and the option came up to restore or cancel. I restored. Is now stuck on a black screen that says HP.... How long will it take to restore? How did I get this message? Funny thing is my old computer did the same thing to me two weeks ago.... That's why I got a new one. Is it something that I'm doing or is it just a freak incident. Thank you for your responses in advance
My Computer
System One
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- OS
- Windows 8