Windows explorer crash

S

sksanjeeb95

New Member
Messages
2
I am not able to understand whenever i do a fresh installation of windows 8.1 after some time explorer.exe stars crashing with some time faulting module path c:\windows\system32\devrtl.dll or unknown which i check through event viewer.
And also i run sfc\scan and do not find any violation or error.
So plz help me i also upload my dump file to the following link:

=>https://onedrive.live.com/redir?resid=144DFF9F1646E025!3134&authkey=!ADZ-ZfvS62w3fyg&ithint=file%2crar


=>https://onedrive.live.com/redir?resid=144DFF9F1646E025%213295

I have done hardware diagnostics test in my dell laptop and i also currently using new version of internet download manager. Now i am adding some more dump file plz check it and plz respond as soon as possible.Thanking you in advance


My error Detail is given below:
Code: 
1>Log Name:      Application
[COLOR=#333333][FONT=Segoe UI]Source:        Application Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Date:          15-Sep-14 1:45:02 AM[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event ID:      1000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Task Category: (100)[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Level:         Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Keywords:      Classic[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]User:          N/A[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Computer:      Om[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Description:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application name: Explorer.EXE, version: 6.3.9600.16384, time stamp: 0x5215d379[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Exception code: 0xc0000005[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Fault offset: 0x0000000004350fd8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting process id: 0xdc0[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application start time: 0x01cfd04ca2aff5e4[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application path: C:\Windows\Explorer.EXE[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module path: unknown[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Report Id: ce5f0ed0-3c4b-11e4-8252-645a0451d6ae[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package full name: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package-relative application ID: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event Xml:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Provider Name="Application Error" />[/FONT][/COLOR]

[COLOR=#333333][FONT=Segoe UI]Log Name:      Application[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Source:        Application Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Date:          17-Sep-14 7:48:29 PM[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event ID:      1000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Task Category: (100)[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Level:         Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Keywords:      Classic[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]User:          N/A[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Computer:      Sanjeeb[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Description:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Exception code: 0xc0000005[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Fault offset: 0x0000000010270fd8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting process id: 0x1108[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application start time: 0x01cfd2ea385750c8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application path: C:\Windows\Explorer.EXE[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module path: unknown[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Report Id: 44b09c4c-3ede-11e4-8257-74867a2727a3[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package full name: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package-relative application ID: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event Xml:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Provider Name="Application Error" />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventID Qualifiers="0">1000</EventID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Level>2</Level>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Task>100</Task>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Keywords>0x80000000000000</Keywords>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <TimeCreated SystemTime="2014-09-18T02:48:29.000000000Z" />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventRecordID>2356</EventRecordID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Channel>Application</Channel>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Computer>Sanjeeb</Computer>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Security />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>Explorer.EXE</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>6.3.9600.16441</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>5265dec8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0.0.0.0</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>00000000</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>c0000005</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0000000010270fd8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>1108</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>01cfd2ea385750c8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>C:\Windows\Explorer.EXE</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>44b09c4c-3ede-11e4-8257-74867a2727a3</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]</Event>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventID Qualifiers="0">1000</EventID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Level>2</Level>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Task>100</Task>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Keywords>0x80000000000000</Keywords>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <TimeCreated SystemTime="2014-09-14T20:15:02.000000000Z" />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventRecordID>1183</EventRecordID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Channel>Application</Channel>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Computer>Om</Computer>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Security />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>Explorer.EXE</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>6.3.9600.16384</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>5215d379</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0.0.0.0</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>00000000</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>c0000005</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0000000004350fd8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>dc0</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>01cfd04ca2aff5e4</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>C:\Windows\Explorer.EXE</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>ce5f0ed0-3c4b-11e4-8252-645a0451d6ae</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]</Event>[/FONT][/COLOR]


[COLOR=#333333][FONT=Segoe UI]2>Log Name:      Application[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Source:        Application Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Date:          17-Sep-14 7:53:33 PM[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event ID:      1000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Task Category: (100)[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Level:         Error[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Keywords:      Classic[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]User:          N/A[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Computer:      Sanjeeb[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Description:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Exception code: 0xc0000005[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Fault offset: 0x0000000002a20fd8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting process id: 0xde8[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application start time: 0x01cfd2eb1abca29a[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting application path: C:\Windows\explorer.exe[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting module path: unknown[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Report Id: f9b740b9-3ede-11e4-8257-74867a2727a3[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package full name: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Faulting package-relative application ID: [/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Event Xml:[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Provider Name="Application Error" />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventID Qualifiers="0">1000</EventID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Level>2</Level>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Task>100</Task>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Keywords>0x80000000000000</Keywords>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <TimeCreated SystemTime="2014-09-18T02:53:33.000000000Z" />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <EventRecordID>2376</EventRecordID>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Channel>Application</Channel>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Computer>Sanjeeb</Computer>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Security />[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </System>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  <EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>explorer.exe</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>6.3.9600.16441</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>5265dec8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0.0.0.0</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>00000000</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>c0000005</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>0000000002a20fd8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>de8</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>01cfd2eb1abca29a</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>C:\Windows\explorer.exe</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>unknown</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>f9b740b9-3ede-11e4-8257-74867a2727a3</Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    <Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]    </Data>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]  </EventData>[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]</Event>[/FONT][/COLOR]


So plz tell me which application causing this problem
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Embedded pro

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
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