Windows 8 and 8.1 Forums

Phone Call From Microsoft

  1. #11

    Posts : 1,875
    Windows 10 Pro Prieview x64

    Quote Originally Posted by Edwin View Post
    I'd love to visit the place they're operating from and snip the main phone line!
    You'd have to get the girl off of the strain to shut down the internet I think.

      My System SpecsSystem Spec

  2. #12

    Posts : 446
    Win 8 64-bit

    Quote Originally Posted by adamf View Post
    It really happens a lot? Judging by the responses here I suppose so. In my country you can sign out of having your number on the list for advertisers etc and also remove yourself from the directory. Apart from wrong numbers I get perhaps one nuisance call a year (windows or insurance or something) who hang up as soon as I speak English..
    In the UK you can also opt out of telesale/telemarketing calls by registering you phone numbers with the telephone preference service. The problem is tps/ofcom only have jurisdiction over the UK, so what happens is companies call from the USA instead (which display as 'unknown' numbers) and there's nothing you can do to stop them as they are outside of the authority of the UK regulators and law. All you can do is waste as much of their time as possible.
      My System SpecsSystem Spec

  3. #13

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    I haven't got one of those calls in while, they were quit frequent at one time though. Once a month or more. If I'm bored I'll lead them on as long as I can just to piss them off. Sometimes I just tell them I don't own a computer. That usually throws them for a loop. I get a long pause and then the "You don't own a computer?" I say no and they hang up. The usual line is your PC is infected with viruses and needs to be cleaned. It is trying to infect other PC's on the Internet. We can help you fix it remotely, yada yada yada. I've had two fiends fall for it and come to me to fix what they did. They gave them remote access and by the time they finally figured out it was a scam it was too late. They couldn't log in or Internet access was blocked, then the give us money and we'll unlock it ploy. A factory reset fixed both PC's. Lesson learned for them. I advised them both to change any and all online passwords especially for online banking sites.
      My System SpecsSystem Spec

  4. #14

    In the U.S.A, we have a "Do Not Call List" that was initiated by our government several years ago. It worked for quite the advertisers, etc., etc., no longer pay attention to it. We get an unbelievable amount of advertisement, recorded, and scam calls. We usually don't pick up the calls that do not list their phone number and/or caller's name. We let them leave a message, and if no message left, no return call.
      My System SpecsSystem Spec

  5. #15

    Posts : 2,627
    win8.1.1 enterprise

    A customer of mine fell for it,when his credit card didn't work he tried to pay with his paypal acct .for some reason that didn't work ,so he never lost any money except For what he payed me to make sure his computer was not infected
      My System SpecsSystem Spec

  6. #16

    Posts : 559
    W8.1 x64 and W8.1 Enterprise x86

    I went through a spell of getting 3 or 4 a week of these calls some months ago. On an odd occasion I would keep them talking and then thank them for staying on the line long enough to get a direct trace to their location or keep them talking and then say "but I don't have a computer" or "mine is the one with a Penguin"
      My System SpecsSystem Spec

  7. #17

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    Quote Originally Posted by caperjack View Post
    A customer of mine fell for it,when his credit card didn't work he tried to pay with his paypal acct .for some reason that didn't work ,so he never lost any money except For what he payed me to make sure his computer was not infected
    A friend of mine actually paid with her bank card. I advised her to contact her bank right away and block any further charges from that company. They did that and got her money back as well. She somehow got sucked in by a fake AVG site. She did a Google search and just clicked the first link at the top of the search results. Downloaded and installed the software. It was all downhill after that. It installed a Pay Wall on her PC with a number to call to unlock it.
      My System SpecsSystem Spec

  8. #18

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    I get those calls once in a while. I let them ramble on a bit then reach into my drawer and pull out my trusted air horn and give them a blast. Know it is not legal but they are not legal anyway.
      My System SpecsSystem Spec

  9. #19

    I've only been fortunate enough to actually experience one of these calls, once. I wasted all kinds of time asking them what versions of Windows were infected, trying to figure out exactly which of my computers was infected, putting them on hold while I went to boot up all of my different computers. At one point, i must have said something that caught their interest and they stopped and asked how i knew about the Event Viewer. When I explained that I was a Microsoft Certified Systems Engineer all of a sudden they experienced some type of phone system failure and I lost them.
      My System SpecsSystem Spec

  10. #20

    I've received several many calls stating in a thick Indian accent "Hello I am from Microsoft, you have a problem with update your Windows PC"

    I would usually hang up, but it got so annoying I decided to play along...

    These were the old Ammyy scammers, who would remote into your machine and show you the many errors in your event log.
    An attempt to get you to spend $400+ on their "repair" software, which I bet does little more than clear your event log...

    Anyway, I was using purely Linux on my desktop at the time, and wanted to mess with these guys a bit.

    Within 4 minutes of stalling I had a virtual machine with Windows 7 up and running. I also added a nice little handfull of Image Hijacks (these cause other exe programs to run in place of the normal ones). To name a few:

    Further, I put many disgusting and horrible things littered around the machine in the few places they were to navigate through. The kinds of things that would give even a lowly con artist second thoughts about dealing with such a deranged and creepy person.

    Then using my phone's internet connection for the VM, i gave them remote access. (Didn't want them anywhere near my real network, went far as unplugging my ethernet during this escapade.

    You could hear in their voice when they were remoted in that there was substantial difficulty remaining composed and "professional".

    About 4 different people tried to handle this machine as I played totally stupid, before they finally gave up and just hung up on me.

    Never got a call again.
      My System SpecsSystem Spec

Page 2 of 3 FirstFirst 123 LastLast
Phone Call From Microsoft

Similar Threads
Thread Forum
Windows 8 lock out after "a Microsoft call"
Hello all: First let me apologize if this is in the wrong place. I have no idea where to post it other than it deals with security. I have a customer that brought in his windows 8.1 machine because after responding to a "Call from Microsoft" he let them into his computer. I would like to...
System Security
Microsoft fix bug that broke Windows Phone in-app purchase
Windows 8 News
I'm getting phone calls from Microsoft about
PNF and INF Files wanting to take control of my computer to delete those files. They say they're Junk files and if I don't pay the $40 + my computer will soon crash! Is this bogus or not?
General Support
Microsoft Surface Phone?
I know it is only rumored but does anyone else truly believe in this? Because if Microsoft creates their own Surface Phone then that would be incredible! Say good bye iFail!!!
Chillout Room
A Microsoft Surface Phone does exist....
Microsoft does indeed have their own Windows Phone in the works | wpcentral | Windows Phone News, Forums, and Reviews There has been a very insignificant rumor that the Surface Phone is in existence. The first reported sjghting was a browser test that showed a Surface Phone. The idea of one...
Chillout Room
Reports: Microsoft has completed Windows Phone 8
Source and Source
Windows 8 News
Microsoft: Don't call it Metro. Call it 'Windows 8'
Read more at: Microsoft: Don't call it Metro. Call it 'Windows 8' | ZDNet
Windows 8 News

Eight Forums Android App Eight Forums IOS App Follow us on Facebook