Last week, I purchased an Acer Aspire v5-473g Windows 8.1 pre-installed laptop. The first thing I did is to partitioning the hard drive with EaseUS Partition Master. After that, I want to create a USB recovery drive but I found out that I was unable to do so.
When I launch the recovery drive program build in in Windows, I found out that the "Copy the recovery partition from the PC to the recovery drive" option has been grey out. If I continue the program, it would shows "We can't create a recovery drive on this PC. Some required files are missing".
In addition, I also found out that I was unable to reset nor refresh Windows 8.1.
One thing I am sure is that I did not mess up with the all those system reserved OEM partitions( including the one push reset partition) when I partition the drive. Those partitions should be present and intact.
After doing some research on the internet, some say that I need to mount the system recovery image (the "Push Button Reset\ RecoveryImage\ install.wim") using the "reagentc.exe". But I notice that I was not able to use reagentc.exe.
When I input reagentc.exe /info, reagentc.exe /disable, or reagentc.exe /enable, or all other commands using "reagentc.exe", it gives error: operation failed 3.
So how can I now create a USB recovery drive, or how can i perform reset now?
Please help.
When I launch the recovery drive program build in in Windows, I found out that the "Copy the recovery partition from the PC to the recovery drive" option has been grey out. If I continue the program, it would shows "We can't create a recovery drive on this PC. Some required files are missing".
In addition, I also found out that I was unable to reset nor refresh Windows 8.1.
One thing I am sure is that I did not mess up with the all those system reserved OEM partitions( including the one push reset partition) when I partition the drive. Those partitions should be present and intact.
After doing some research on the internet, some say that I need to mount the system recovery image (the "Push Button Reset\ RecoveryImage\ install.wim") using the "reagentc.exe". But I notice that I was not able to use reagentc.exe.
When I input reagentc.exe /info, reagentc.exe /disable, or reagentc.exe /enable, or all other commands using "reagentc.exe", it gives error: operation failed 3.
So how can I now create a USB recovery drive, or how can i perform reset now?
Please help.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire V5-473g
- CPU
- Intel Haswell Core i5-4200U
- Memory
- 8GB DDRL SDRAM
- Graphics Card(s)
- NVDIA GeForce GT-750M
- Screen Resolution
- 1366x768